ArticleThe journal of behavioral health services & research2012
Improving satisfaction in patients receiving mental health care: a case study.
Article in The journal of behavioral health services & research, 2012. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
4 citing papers in PubMed.
- Treatment Satisfaction in a Randomized Clinical Trial of mHealth Smoking Abstinence Reinforcement.Journal of substance abuse treatment · 2017Trial
- Measuring Patient's Expectations and Realisations Using SERVQUAL: A Review of Oncology Services in Punjab, India.Asian Pacific journal of cancer prevention : APJCP · 2023Review
- Evaluation of provider satisfaction with mental health clinical pharmacy specialists in outpatient mental health clinics.The mental health clinician · 2020Article
- Assessing the accuracy of profiling methods for identifying top providers: performance of mental health care providers.Health services & outcomes research methodology · 2013Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Patient satisfaction is increasingly becoming an important component of quality for behavioral health care systems. The following report describes Group Health Cooperative's Behavioral Health Services department experiences over a 5-year period in moving from uncertainty about the value of patient satisfaction and the ability to positively impact patient ratings to achieving a significant improvement in patient ratings of satisfaction with mental health care. In this process, the Behavioral Health Department developed a deeper understanding of patient requirements and improvement strategies which could impact these requirements. A description of the results achieved along with the role of quality improvement processes in understanding and improving patient satisfaction in mental health care is presented.
Indexed as
Identifiers
21847711What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.