ArticleJournal of occupational rehabilitation2011
The role of health care providers in long term and complicated workers' compensation claims.
Article in Journal of occupational rehabilitation, 2011. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers, 3 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
29 citing papers in PubMed, 3 syntheses or guidelines pooled it, 83 citations in OpenAlex.
- Use of General Practitioner Services Among Workers with Work-Related Low Back Pain: A Systematic Review.Journal of occupational rehabilitation · 2025Pooled it
- Healing or harming? Healthcare provider interactions with injured workers and insurers in workers' compensation systems.Journal of occupational rehabilitation · 2015Pooled it
- Interactions between injured workers and insurers in workers' compensation systems: a systematic review of qualitative research literature.Journal of occupational rehabilitation · 2015Pooled it
- Injured Workers' Experiences of General Practitioner Care Across Dual Healthcare Funding Systems: A Qualitative Study in an Australian Workers' Compensation Context.Journal of occupational rehabilitation · 2026Article
- Association Between Worker's Compensation Status and Outcomes for Surgical Treatment of Lateral Epicondylitis.Journal of hand surgery global online · 2026Article
- Project ECHO Occupational and Environmental Medicine: A Qualitative Study of HealthCare Providers Supporting Workers with Work-Related Injuries and Illnesses.Journal of occupational rehabilitation · 2026Article
- Factors Associated with the Timing of Initial Visit to Healthcare Providers for Injured Workers with Low Back Pain Claims: A Multijurisdiction Retrospective Cohort.Journal of occupational rehabilitation · 2026Article
- General Practitioner Service Use Before and After Long-Term Workplace Injury: A Retrospective Cohort Study.Journal of occupational rehabilitation · 2026Article
- Facilitators and Barriers to Collaboration Between General Practice and Sickness Benefits Office in Return to Work Processes-A Scoping Review.Journal of occupational rehabilitation · 2025Review
- Time to Service and Its Relationship with Outcomes in Workers with Compensated Musculoskeletal Conditions: A Scoping Review.Journal of occupational rehabilitation · 2024Article
- Knowledge, attitude, and practice of Iranian health care workers about infodemic management: a cross-sectional descriptive study.BMC health services research · 2024Article
- Characterizing worker compensation claims in long-term care and examining the association between facility characteristics and severe injury: a repeated cross-sectional study from Alberta, Canada.Human resources for health · 2023Article
- Primary Care Physicians' Learning Needs in Returning Ill or Injured Workers to Work. A Scoping Review.Journal of occupational rehabilitation · 2022Article
- Framing the Care of Injured Workers: An Empirical Four-Jurisdictional Comparison of Workers' Compensation Boards' Healthcare Policies.Journal of occupational rehabilitation · 2022Article
- A Framework for Understanding How Variation in Health Care Service Delivery Affects Work Disability Management.Journal of occupational rehabilitation · 2022Review
- Exploring Employer Perspectives on Their Supportive Role in Accommodating Workers with Disabilities to Promote Sustainable RTW: A Qualitative Study.Journal of occupational rehabilitation · 2022Article
- Stakeholders' Role and Actions in the Return-to-Work Process of Workers on Sick-Leave Due to Common Mental Disorders: A Scoping Review.Journal of occupational rehabilitation · 2020Article
- Do Health Service Use and Return-to-Work Outcomes Differ with GPs' Injured-Worker Caseload?Journal of occupational rehabilitation · 2019Article
- Perceived Role and Expectations of Health Care Providers in Return to Work.Journal of occupational rehabilitation · 2019Article
- Insurers' Influences on Attending Physicians of Workers Sick-listed for Common Mental Disorders: What Are the Impacts on Physicians' Practices?Journal of occupational rehabilitation · 2018Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors at 4 institutions in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionHealth care providers (HCPs) play a central role in workers' compensation systems. In most systems, they are involved in the legitimization of work-related injury, are required to provide information to workers' compensation boards about the nature and extent of the injury, give recommendations about return-to-work capability and provide treatment for injury or illness. This study identifies problems that occur at the interface between the health care system, injured workers, and workers' compensation boards (WCBs) that may complicate and extend workers' compensation claims and the mechanisms that underlie the development of these problems.
methodsInterviews were sought with injured workers, peer helpers and service providers from a variety of geographic locations in order to get a broad picture of return to work problems and concerns. This analysis includes data from total of 34 interviews with injured workers who had long term and complicated claims. Interviews were also conducted with 14 peer helpers and 21 service providers.
resultsWe identified four domains related to injured workers' interface with the health care system that played a key role in complicating and prolonging compensation claims. These problems, related to health care access, conflicting or imperfect medical knowledge, limited understanding of compensation system requirements and confusion about decision-making authority, resulted in frustration, financial difficulties and mental health problems for injured workers.
conclusionRecommendations are made about how compensation system parties can find better ways to serve injured worker health care needs and facilitate a smooth relationship between the compensation board and HCPs.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.