Evidence map›Paper›PMID 21443806›Full record

ArticleBMC family practice2011

Performance feedback: an exploratory study to examine the acceptability and impact for interdisciplinary primary care teams.

Sharon Johnston, Michael Green, Patricia Thille, Colleen Savage, Lynn Roberts, Grant Russell, William Hogg

Abstract read
In one paragraph

Article in BMC family practice, 2011. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.

0numbers the graph read from it
0cells of the map it votes in
11citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

11 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Sharon JohnstonCT Lamont Primary Health Care Research Centre, Élisabeth Bruyère Research Institute, University of Ottawa, Department of Family Medicine, Ottawa, Ontario, Canada. sjohnston@bruyere.org
Michael Green
Patricia Thille
Colleen Savage
Lynn Roberts
Grant Russell
William Hogg

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThis mixed methods study was designed to explore the acceptability and impact of feedback of team performance data to primary care interdisciplinary teams.

methodsSeven interdisciplinary teams were offered a one-hour, facilitated performance feedback session presenting data from a comprehensive, previously-conducted evaluation, selecting highlights such as performance on chronic disease management, access, patient satisfaction and team function.

resultsSeveral recurrent themes emerged from participants' surveys and two rounds of interviews within three months of the feedback session. Team performance measurement and feedback was welcomed across teams and disciplines. This feedback could build the team, the culture, and the capacity for quality improvement. However, existing performance indicators do not equally reflect the role of different disciplines within an interdisciplinary team. Finally, the effect of team performance feedback on intentions to improve performance was hindered by a poor understanding of how the team could use the data.

conclusionsThe findings further our understanding of how performance feedback may engage interdisciplinary team members in improving the quality of primary care and the unique challenges specific to these settings. There is a need to develop a shared sense of responsibility and agenda for quality improvement. Therefore, more efforts to develop flexible and interactive performance-reporting structures (that better reflect contributions from all team members) in which teams could specify the information and audience may assist in promoting quality improvement.

Indexed as

Attitude of Health PersonnelEmployee Performance AppraisalHumansPatient Care TeamPrimary Health Care

Identifiers

PMID21443806
PMCPMC3078845

What OpenQuestion holds

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.