ArticleJournal of the National Medical Association2010
Perceptions of health care communication: examining the role of patients' psychological distress.
Article in Journal of the National Medical Association, 2010. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.
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Who cites it
13 citing papers in PubMed.
- From Who experiences stress to When It Occurs: Revisiting Lazarus' transactional model of stress using an ecological momentary assessment framework.PLOS digital health · 2026Article
- Primary care experiences at the intersection of sexual minority status and long-term mental health conditions in England: a cross-sectional analysis using the English General Practice Patient Survey.EClinicalMedicine · 2026Article
- Identifying communication barriers between nurses and patients from the perspective of Iranian nurses: a Q-methodology-based study.BMC nursing · 2024Article
- Examining Saudi Physicians' Approaches to Communicate Bad News and Bridging Generational Gaps.Healthcare (Basel, Switzerland) · 2023Article
- Self-reported pain among Cambodian Americans with depression: patient-provider communication as an overlooked social determinant.Journal of patient-reported outcomes · 2022Article
- Quality assessment of cancer patient education materials: the current state of systemic therapy patient education in fourteen cancer centres across Ontario, Canada.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2021Article
- The Influence of Patient-Provider Communication on Cancer Screening.Journal of patient experience · 2020Article
- Association Between the Mental Health of Patients With Psoriasis and Their Satisfaction With Physicians.JAMA dermatology · 2020Article
- Combining Direct and Indirect Measurements to Assess Patients' Satisfaction with the Quality of Public Health Services in Romania: Uncovering Structural Mechanisms and Their Implications.International journal of environmental research and public health · 2019Article
- Healthcare Engagement as a Potential Source of Psychological Distress among People without Religious Beliefs: A Systematic Review.Healthcare (Basel, Switzerland) · 2017Review
- Do health care users think electronic health records are important for themselves and their providers?: Exploring group differences in a national survey.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2013Article
- Health care avoidance among people with serious psychological distress: analyses of 2007 Health Information National Trends Survey.Journal of health care for the poor and underserved · 2012Article
- Patient Characteristics Are Associated with Appointment "No-Show" at a Tertiary Academic Glaucoma Service: A Cross-Sectional Study.Biomedicine hubArticle
Corrections and comments
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Authors and funding
2 authors.
Funding
Abstract
objectiveWe sought to gain a better understanding of the relationship between patients' serious psychological distress (SPD) and their perception of interactions with health care providers and their ratings of the health care quality.
methodsWe analyzed data from 6286 adult respondents to the 2007 Health Information National Trends Survey. We conducted cross-tabulations to compare sociodemographic characteristics between those with SPD and those without SPD. Using odds ratios and 95% confidence intervals from logistic regression models, we assessed the association between psychological status and indicators of perceived health care communication and the overall health care quality after controlling for sociodemographic variables.
resultsPatients with SPD were less likely to report that their provider "always" paid attention to their feelings and emotions, "always" ensured their understanding of the needed care, and "always" assisted them dealing with uncertain feelings. These distressed patients were also less satisfied with the overall health care quality.
conclusionsPatients' psychological distress is negatively associated with their perceived quality of communication with health providers. Further knowledge on the health care need of patients with SPD would be important in improving health service delivery and optimizing the psychological care of medical patients.
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Registered trials
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