Evidence map›Paper›PMID 21127109›Full record

ArticleQuality & safety in health care2010

The quality of cancer patient experience: perspectives of patients, family members, providers and experts.

Edward H Wagner, Erin J Aiello Bowles, Sarah M Greene, Leah Tuzzio, Cheryl J Wiese, Beth Kirlin, Steven B Clauser

Open access · greenAbstract read
In one paragraph

Article in Quality & safety in health care, 2010. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 50 papers, 4 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
50citing papers in PubMed, 4 pooled it
2.4field-weighted citation impact, top 11% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

50 citing papers in PubMed, 4 syntheses or guidelines pooled it, 98 citations in OpenAlex.

  1. The role of digital health technology in rural cancer care delivery: A systematic review.The Journal of rural health : official journal of the American Rural Health Association and the National Rural Health Care Association · 2022
    Pooled it
  2. Adult oncology patients' experiences of living with a central venous catheter: a systematic review and meta-synthesis.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2022
    Pooled it
  3. Pooled it
  4. The experience of patients with cancer on narrative practice: A systematic review and meta-synthesis.Health expectations : an international journal of public participation in health care and health policy · 2020
    Pooled it
  5. Trial
  6. Nurse navigators in early cancer care: a randomized, controlled trial.Journal of clinical oncology : official journal of the American Society of Clinical Oncology · 2014
    Trial
  7. Consultations of patients with cancer to enhance shared decision-making in Japan: A retrospective observational study.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2025
    Observational
  8. Article
  9. Article
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  12. Experiences of treatment decision-making among older newly diagnosed adults with acute myeloid leukemia: a qualitative descriptive study.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024
    Article
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  17. Article
  18. Review
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors at 3 institutions in 1 country.

Edward H WagnerGroup Health Research Institute, Seattle, Washington, USA. wagner.e@ghc.org
Erin J Aiello Bowles
Sarah M Greene
Leah Tuzzio
Cheryl J Wiese
Beth Kirlin
Steven B Clauser
Group Health Cooperative · USKaiser Permanente Washington Health Research Institute · USNational Cancer Institute · US

Funding

The HMO Cancer Research Network (CRN)U19CA079689 · NCI · KAISER FOUNDATION HEALTH PLAN OF WASHINGTON · PI WAGNER, EDWARD H · 1999 to 2011
$62.6M
NCI NIH HHS U19 CA079689NCI NIH HHS U19 CA79689PHS HHS P0-263-MQ-516309
6 · The paper itself

Abstract

backgroundAnecdotes and limited evidence suggest that a significant percentage of cancer patients encounter troublesome problems in the course of their care.

methodsThe authors collected data about barriers to and facilitators of high-quality cancer care and innovative solutions to improve quality from three sources: focus groups with patients, family members of cancer patients and providers; site visits to cancer care providers and organisations in three American communities; and expert interviews.

resultsThe authors' respondents consistently described a similar list of problems facing the individual with a suspicion or diagnosis of cancer and his/her family: delays in and lack of coordination of care, patient information gaps and passivity, inadequate attention to emotional and social problems, and difficulty accessing services because of inadequate insurance, limited financial resources or rural residence. The fragmentation and uncertain accountability of cancer care contribute to these issues. Respondents recommended linking patients with a care navigator or manager, using computer technology to better inform and support patients and connect providers, and reforming provider reimbursement to encourage more patient-centred care.

conclusionsCancer patients and their families have urgent needs for information and support especially early in their course. To meet these needs, early cancer care must be better organised, integrated, and patient centred. The Institute of Medicine's Model for the Delivery of Psychosocial Services appears to provide a relevant guide to delivering cancer care that better meets patient and family needs.

Indexed as

Patient SatisfactionQuality of Health CareFamilyFocus GroupsHealth PersonnelHumansNeoplasmsUnited States

Identifiers

PMID21127109
PMCPMC13007532
OpenAlexW2101932693

What OpenQuestion holds

Textmetadata
LicenceTDM
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.