ArticleHealth services research2011
Channeling consumers to preferred providers and the impact of status quo bias: does type of provider matter?
Article in Health services research, 2011. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 2 of them syntheses that pooled it.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
10 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Patient Mobility for Elective Secondary Health Care Services in Response to Patient Choice Policies: A Systematic Review.Medical care research and review : MCRR · 2017Pooled it
- Discrete choice experiments of pharmacy services: a systematic review.International journal of clinical pharmacy · 2016Pooled it
- Balancing the risks and benefits of genomic data sharing: genome research participants' perspectives.Public health genomics · 2012Trial
- Switching benefits and costs in the Irish health insurance market: an analysis of consumer surveys.International journal of health economics and management · 2019Article
- Advice from the health insurer as a channelling strategy: a natural experiment at a Dutch health insurance company.BMC health services research · 2018Article
- Patients' expectations of variation in quality of care relates to their search for comparative performance information.BMC health services research · 2014Article
- Governing healthcare through performance measurement in Massachusetts and the Netherlands.Health policy (Amsterdam, Netherlands) · 2014Article
- Acceptance of selective contracting: the role of trust in the health insurer.BMC health services research · 2013Article
- "It's not easy to acknowledge that I'm ill": a qualitative investigation into the health seeking behavior of rural Palestinian women.BMC women's health · 2013Article
- Patient engagement in health care.Health services research · 2011Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
contextTo effectively bargain about the price and quality of health services, health insurers need to successfully channel their enrollees. Little is known about consumer sensitivity to different channeling incentives. In particular, the impact of status quo bias, which is expected to differ between different provider types, can play a large role in insurers' channeling ability.
objectiveTo examine consumer sensitivity to channeling strategies and to analyze the impact of status quo bias for different provider types. DATA SOURCES/STUDY
designWith a large-scale discrete choice experiment, we investigate the impact of channeling incentives on choices for pharmacies and general practitioners (GPs). Survey data were obtained among a representative Dutch household panel (n = 2,500). PRINCIPAL
findingsNegative financial incentives have a two to three times larger impact on provider choice than positive ones. Positive financial incentives have a relatively small impact on GP choice, while the impact of qualitative incentives is relatively large. Status quo bias has a large impact on provider choice, which is more prominent in the case of GPs than in the case of pharmacies.
conclusionThe large impact of the status quo bias makes channeling consumers away from their current providers a daunting task, particularly in the case of GPs.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.