Evidence map›Paper›PMID 20944024›Full record

ArticleCanadian family physician Medecin de famille canadien2010

Advanced access appointments: Effects on family physician satisfaction, physicians' office income, and emergency department use.

John C Hudec, Steven MacDougall, Elaine Rankin

Abstract read
In one paragraph

Article in Canadian family physician Medecin de famille canadien, 2010. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
16citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

16 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Pooled it
  2. Non-emergency department interventions to reduce ED utilization: a systematic review.Academic emergency medicine : official journal of the Society for Academic Emergency Medicine · 2013
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  16. All my possessions for a moment of time.Canadian family physician Medecin de famille canadien · 2010
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

John C HudecSchool of Arts and Social Sciences, Cape Breton University, Sydney, Nova Scotia B1P 6L2. john_hudec@cbu.ca
Steven MacDougall
Elaine Rankin

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveTo examine the effects of advanced access (same-day physician appointments) on patient and provider satisfaction and to determine its association with other variables such as physician income and patient emergency department use.

designPatient satisfaction survey and semistructured interviews with physicians and support staff; analysis of physician medical insurance billings and patient emergency department visits.

settingCape Breton, NS.

participantsPatients, physicians, and support staff of 3 comparable family physician practices that had not implemented advanced access and an established advanced access practice.

main outcome measuresSelf-reported provider and patient satisfaction, physician office income, and patients' emergency department use.

resultsThe key benefits of implementation of advanced access were an increase in provider and patient satisfaction levels, same or greater physician office income, and fewer less urgent (triage level 4) and nonurgent (triage level 5) emergency department visits by patients.

conclusionCurrently within the Central Cape Breton Region, 33% of patients wait 4 or more days for urgent appointments. Findings from this study can be used to enhance primary care physician practice redesign. This research supports many benefits of transitioning to an advanced access model of patient booking.

Indexed as

Appointments and SchedulesAttitude of Health PersonnelEmergency Service, HospitalFamily PracticeHealth Services AccessibilityHumansIncomeNova ScotiaPatient SatisfactionRegression Analysis

Identifiers

PMID20944024
PMCPMC2954100

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.