ArticleCanadian family physician Medecin de famille canadien2010
Adoption of open-access scheduling in an academic family practice.
Article in Canadian family physician Medecin de famille canadien, 2010. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 21 papers, 4 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
21 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- Association of Advanced Access With Primary Care Performance: A Systematic Review.Annals of family medicine · 2026Pooled it
- Which patients miss appointments with general practice and the reasons why: a systematic review.The British journal of general practice : the journal of the Royal College of General Practitioners · 2021Pooled it
- Eight Priorities for Improving Primary Care Access Management in Healthcare Organizations: Results of a Modified Delphi Stakeholder Panel.Journal of general internal medicine · 2020Pooled it
- Interventions to reduce wait times for primary care appointments: a systematic review.BMC health services research · 2017Pooled it
- Unplanned Emergency Department Visits Within 90 Days of Breast Reduction Surgery: A Retrospective Cohort Study.Plastic surgery (Oakville, Ont.) · 2026Article
- Evaluation of no-show rate in outpatient clinics with open access scheduling system: A systematic review.Health science reports · 2024Article
- Article
- Ten years later: A portrait of the implementation of the advanced access model in Quebec.Healthcare management forum · 2023Article
- Predicting no-show appointments in a pediatric hospital in Chile using machine learning.Health care management science · 2023Article
- Perceived Access and Appropriateness: Comparison of Teaching and Resident Family Physicians' Patients.Family medicine · 2023Article
- Neurology Access Clinic: A Model to Improve Access to Neurologic Care in an Academic Medical Center.Neurology. Clinical practice · 2022Article
- Improving Administrative Outcomes in Physiotherapy by Adopting Open-Access Booking.Physiotherapy Canada. Physiotherapie Canada · 2022Article
- Evaluation of the implementation and associated effects of advanced access in university family medicine groups: a study protocol.BMC family practice · 2020Article
- Implementing advanced access to primary care in an academic family medicine network: Participatory action research.Canadian family physician Medecin de famille canadien · 2019Article
- Article
- Scheduling models and primary health care quality: a multilevel and cross-sectional study.Revista de saude publica · 2019Article
- What Are the Factors Influencing Implementation of Advanced Access in Family Medicine Units? A Cross-Case Comparison of Four Early Adopters in Quebec.International journal of family medicine · 2017Article
- Academic family health teams: Part 2: patient perceptions of access.Canadian family physician Medecin de famille canadien · 2016Article
- Adoption, use, and impact of e-booking in private medical practices: mixed-methods evaluation of a two-year showcase project in Canada.JMIR medical informatics · 2014Article
- Nonfinancial barriers and access to care for U.S. adults.Health services research · 2012Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
problem addressedPatients have to wait too long to see their family physicians. Open access, a new approach to office scheduling, has shown promise in reducing patient wait times to see primary care physicians. OBJECTIVE OF PROGRAM: To offer same-day appointments to most patients who call the office, thus reducing wait times as measured by the third available appointment. Reductions in no-show rates have also been reported by those who have adopted the open-access system. PROGRAM DESCRIPTION: Following extensive preparation, a 2-site academic practice in Halifax, NS, adopted open-access booking in October 2008. Data on third available appointment times, no-show appointments, and patient volumes were tracked before and during the yearlong implementation.
conclusionThe clinics recorded a substantial, sustained reduction in third available appointment time, indicating improved patient access. There was also a decline in no-show appointments. Patient volumes were unaffected.
Indexed as
Identifiers
20841595PMC2939120What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.