Evidence map›Paper›PMID 20703644›Full record

ArticleJournal of medical systems2012

Prescription-filling process reengineering of an outpatient pharmacy.

Ying-Chyi Chou, Been-Yuan Chen, Ya-Yun Tang, Zheng-Ji Qiu, Ming-Fen Wu, Shuw-Chuan Wang, Hui-Shin Lin, Wen-Chi Chuang

Abstract read
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Article in Journal of medical systems, 2012. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Ying-Chyi ChouDepartment of Business Administration, Tunghai University, Taichung, Taiwan, Republic of China. ycchou@thu.edu.tw
Been-Yuan Chen
Ya-Yun Tang
Zheng-Ji Qiu
Ming-Fen Wu
Shuw-Chuan Wang
Hui-Shin Lin
Wen-Chi Chuang

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Shortening waiting times is the most obvious and effective method of increasing service quality. As the workforce is limited, it is necessary to reform current systems of medical care and improve the efficiency of medical care. After process reengineering was proposed in 1990s, however, this concept has not yet been commonly applied to medical centers. The subject of this study was an outpatient pharmacy in a medical center. This study applied the methods of a time study to measure field observations and as an analytic tool in process reengineering. The results show that the pharmacists were hindered in filling prescriptions for the following reasons: the preparation of certain prescription units, the menial sorting of medicines and also storage issues related to medicines. Improving the process will decrease time wasted by 10.41% and enhance service by 8.95%. The reengineering process resulted not only in a reduction in outpatients' waiting time but also enhanced the quality and competitiveness of the Hospital's medical treatment.

Indexed as

Efficiency, OrganizationalOutpatientsTask Performance and AnalysisAcademic Medical CentersHumansPharmacy Service, HospitalPrescriptionsTaiwan

Identifiers

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.