ArticleJournal of occupational rehabilitation2011
A typology of sick-listed claimants to improve communication skills for social insurance physicians during medical disability assessment interviews.
Article in Journal of occupational rehabilitation, 2011. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
2 citing papers in PubMed.
- Systematic development of a communication skills training course for physicians performing work disability assessments: from evidence to practice.BMC medical education · 2011Article
- Stereotyping of medical disability claimants' communication behaviour by physicians: towards more focused education for social insurance physicians.BMC public health · 2010Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionRole play with standardised simulated patients is often included in communication training. However, regarding physician-patient encounters in medical disability assessment interviews it is unclear what should be included in the scenarios for actors. The first objective of this study was to determine which types of medical disability claimants can be distinguished based on behavioural determinants. The second objective was to determine if these types of claimants differed in their perception of communication behaviour and their satisfaction with the communication with physicians.
methodsQuestionnaire data were collected from 56 Dutch claimants for 13 behavioural determinants before their assessment interview, and for 12 behavioural and satisfaction variables afterwards. For the first objective cluster analyses were performed and for the second objective linear regression analyses were performed.
resultsThe results showed that three types of claimants could be distinguished: insecure support-seeking claimants, confident claimants, and socially isolated claimants. Overall, claimants were positive about the communication with the physician: insecure support-seeking claimants were satisfied and confident claimants were highly satisfied, but socially isolated claimants were unsatisfied.
conclusionScenarios for standardised simulated patients should include different types of claimants. In training, special attention should be given to communication with socially isolated claimants.
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