ArticlePharmacy world & science : PWS2010
Use of simulated patients to assess the clinical and communication skills of community pharmacists.
Article in Pharmacy world & science : PWS, 2010. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT04677387 (Addressing the Opioid Epidemic Through Community Pharmacy Engagement), which is not on this map. Cited by 25 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Addressing the Opioid Epidemic Through Community Pharmacy Engagement: Randomized Controlled Trial (Aim 2)
Who cites it
25 citing papers in PubMed.
- Nonsteroidal anti-inflammatory drug use by patients: Impact of modular educational training on pharmacists' questioning, counselling and risk assessments.Exploratory research in clinical and social pharmacy · 2024Article
- Linking assessment to real life practice - comparing work based assessments and objective structured clinical examinations using mystery shopping.Advances in health sciences education : theory and practice · 2024Article
- Assessing the equivalency of face-to-face and online simulated patient interviews in an educational intervention.Advances in simulation (London, England) · 2024Article
- Evaluation of routine practices of dispensing pattern among community pharmacists in Can Tho city, Vietnam: A cross-sectional simulated patient approach.Journal of public health research · 2023Article
- Addressing the opioid epidemic through community pharmacy engagement: Study protocol for a randomized controlled trial.Contemporary clinical trials · 2022Article
- Recommendations and guidance for providing pharmaceutical care services during COVID-19 pandemic: A China perspective.Research in social & administrative pharmacy : RSAP · 2021Review
- Article
- The Community Pharmacist: Perceived Barriers and Patient-Centered Care Communication.International journal of environmental research and public health · 2020Review
- Sale of WHO AWaRe groups antibiotics without a prescription in Pakistan: a simulated client study.Journal of pharmaceutical policy and practice · 2020Article
- Observational
- A simulated patient evaluation of pharmacist's performance in a men's mental health program.BMC research notes · 2018Article
- Quantifying antimicrobial access and usage for paediatric diarrhoeal disease in an urban community setting in Asia.The Journal of antimicrobial chemotherapy · 2018Article
- Direct-to-Consumer Sale of Prescription Drugs by Pharmaceutical Companies: An Assessment of the Patient Experience?The Journal of pharmacy technology : jPT : official publication of the Association of Pharmacy Technicians · 2016Article
- Counselling practices in community pharmacies in Riyadh, Saudi Arabia: a cross-sectional study.BMC health services research · 2015Article
- Provision of smoking cessation services in Australian community pharmacies: a simulated patient study.International journal of clinical pharmacy · 2014Article
- Assessment of pharmacist's recommendation of non-prescription medicines in Brazil: a simulated patient study.International journal of clinical pharmacy · 2013Article
- Use of simulated patients to evaluate combined oral contraceptive dispensing practices of community pharmacists.PloS one · 2013Article
- Simulated patient studies: an ethical analysis.The Milbank quarterly · 2012Article
- Simulated caregivers: their feasibility in educating pharmacy staff to manage children's ailments.International journal of clinical pharmacy · 2012Article
- The use of a "mystery shopper" methodology to evaluate children's access to psychiatric services.The journal of behavioral health services & research · 2012Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo investigate the quality and appropriateness of Emergency Hormonal Contraception (EHC) supply from community pharmacies.
settingCommunity pharmacies in the southwest of England during 2007.
methodTwo simulated patient ('mystery shopper') scenarios to each participating pharmacy, one where the supply of EHC would be appropriate (scenario 1) and one where there was a drug interaction between EHC and St John's Wort, and the supply inappropriate (scenario 2). Pharmacy consultations were rated using criteria developed from two focus groups: one with pharmacist academics and one with female university students. Feedback to pharmacists to inform their continuing professional development was provided.
main outcome measureScores on rating scales encompassing the clinical and communication skills of the participating community pharmacists completed immediately after each mystery shopper visit.
results40 pharmacist visits were completed: 21 for scenario 1 and 19 for scenario 2. Eighteen pharmacists were visited twice. Five pharmacists visited for scenario 2 supplied EHC against professional guidance, although other reference sources conflicted with this advice. Pharmacies which were part of the local PGD scheme scored higher overall in scenario 1 (P = 0.005) than those not part of the scheme. Overall the communication skills of pharmacists were rated highly although some pharmacists used jargon when explaining the interaction for scenario 2.
conclusionFormatively assessing communication skills in an integrative manner alongside clinical skills has been identified as an important part of the medical consultation skills training and can be incorporated into the routine assessment and feedback of pharmacy over-the-counter medicines advice.
Indexed as
Identifiers
20238164What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.