Evidence map›Paper›PMID 20021651›Full record

ArticleBMC health services research2009

Teleconsultation service to improve healthcare in rural areas: acceptance, organizational impact and appropriateness.

Paolo Zanaboni, Simonetta Scalvini, Palmira Bernocchi, Gabriella Borghi, Caterina Tridico, Cristina Masella

Open access · goldAbstract read
In one paragraph

Article in BMC health services research, 2009. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 29 papers.

0numbers the graph read from it
0cells of the map it votes in
29citing papers in PubMed
5.9field-weighted citation impact, top 5% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

29 citing papers in PubMed, 74 citations in OpenAlex.

  1. Trial
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  11. Telehealth in Primary Health Care: A Scoping Review of the Literature.Perspectives in health information managemen · 2022
    Article
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  13. Review
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  15. Article
  16. Telephone consultations with otolaryngology - head and neck surgery reduced emergency visits and specialty consultations in northern Alberta.Journal of otolaryngology - head & neck surgery = Le Journal d'oto-rhino-laryngologie et de chirurgie cervico-faciale · 2020
    Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 4 institutions in 1 country.

Paolo ZanaboniDepartment of Management, Economics and Industrial Engineering, Politecnico di Milano, Milano, Italy. paolo.zanaboni@polimi.it
Simonetta Scalvini
Palmira Bernocchi
Gabriella Borghi
Caterina Tridico
Cristina Masella
Fondazione Salvatore Maugeri · ITPolitecnico di Milano · ITCefriel · ITRegione del Veneto · IT

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundNowadays, new organisational strategies should be identified to improve primary care and its link with secondary care in terms of efficacy and timeliness of interventions thus preventing unnecessary hospital accesses and costs saving for the health system. The purpose of this study is to assess the effects of the use of teleconsultation by general practitioners in rural areas.

methodsGeneral practitioners were provided with a teleconsultation service from 2006 to 2008 to obtain a second opinion for cardiac, dermatological and diabetic problems. Access, acceptance, organisational impact, effectiveness and economics data were collected. Clinical and access data were systematically entered in a database while acceptance and organisational data were evaluated through ad hoc questionnaires.

resultsThere were 957 teleconsultation contacts which resulted in access to health care services for 812 symptomatic patients living in 30 rural communities. Through the teleconsultation service, 48 general practitioners improved the appropriateness of primary care and the integration with secondary care. In fact, the level of concordance between intentions and consultations for cardiac problems was equal to 9%, in 86% of the cases the service entailed a saving of resources and in 5% of the cases, it improved the timeliness. 95% of the GPs considered the overall quality positively. For a future routine use of this service, trust in specialists, duration and workload of teleconsultations and reimbursement should be taken into account.

conclusionsManagerial and policy implications emerged mainly related to the support to GPs in the provision of high quality primary care and decision-making processes in promoting similar services.

Indexed as

Quality of Health CareRemote ConsultationAdultAttitude of Health PersonnelFamily PracticeFemaleHumansMaleMiddle AgedPhysicians, FamilyRural Health Services

Identifiers

PMID20021651
PMCPMC2803179
OpenAlexW2001938200

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.