ArticleBMC health services research2009
The prisoner as patient - a health services satisfaction survey.
Article in BMC health services research, 2009. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.
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Who cites it
12 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Measuring patient satisfaction with mental health services in correctional settings: a systematic scoping review.Frontiers in psychiatry · 2025Pooled it
- Client satisfaction among participants in a randomized trial comparing oral methadone and injectable diacetylmorphine for long-term opioid-dependency.BMC health services research · 2011Trial
- Methods and tools used to assess patient experience with healthcare services in prisons: a scoping review.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2026Article
- Bringing experiences of healthcare in custody into quality improvement.Healthcare management forum · 2024Article
- Breaking down barriers to mental healthcare access in prison: a qualitative interview study with incarcerated males in Norway.BMC psychiatry · 2024Article
- Quality in Psychiatric Care in the Community Mental Health Setting from the Perspective of Patients and Staff.International journal of environmental research and public health · 2023Article
- Beliefs about mental health in incarcerated males: a qualitative interview study.Frontiers in psychiatry · 2023Article
- Factors Associated with patient satisfaction towards a prison detention Clinic Care among male drug-using inmates.BMC health services research · 2022Article
- A Social Network Approach to the Estimation of Perceived Quality of Health Care.The open nursing journal · 2017Article
- Health status and access to health services of female prisoners in Greece: a cross-sectional survey.BMC health services research · 2016Article
- Health care help seeking behaviour among prisoners in Norway.BMC health services research · 2011Article
- Adjustment and mental health problem in prisoners.Industrial psychiatry journal · 2010Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThere is evidence for higher morbidity among prison inmates than in the general population. Despite this, patient satisfaction with the prison health services is scarcely investigated. The aim of the present study was to investigate patient satisfaction with prison health services in Norway and to analyze possible patient and service effects.
methodsThe survey took part in 29 prisons in the southern and central part of Norway, representing 62% of the total prison capacity in Norway. A total of 1,150 prison inmates with prison health services experiences completed a satisfaction questionnaire (90% response rate). The patients' satisfaction was measured on a 12-item index. Multilevel analyses were used to analyze both patient and service characteristics as predictors of satisfaction.
resultsThe study revealed high levels of dissatisfaction with prison health services. There were substantial differences between services, with between-service-variance accounting for 9% of the total variance. Satisfaction was significantly associated with a senior staff member's evaluation of the health services possessing adequate resources and the quality of drug abuse treatment. At the patient level, satisfaction was significantly associated with older age, frequent consultations and better self-perceived health.
conclusionPrison inmates' satisfaction with the health services provided are low compared with patient satisfaction measured in other health areas. The substantial differences observed between services - even when adjusting for several known factors associated with patient satisfaction - indicate a potential for quality improvement.
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