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ArticleQuality & safety in health care2009

"There is a chain of Chinese whispers ...": empirical data support the call to formally teach handover to prequalification doctors.

J A Cleland, S Ross, S C Miller, R Patey

Abstract read
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Article in Quality & safety in health care, 2009. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers.

0numbers the graph read from it
0cells of the map it votes in
23citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

23 citing papers in PubMed.

  1. Shift-to-shift handoffs in the NICU: lessons learned from a large scale audit.Journal of perinatology : official journal of the California Perinatal Association · 2023
    Observational
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  14. Handover practice amongst core surgical trainees at the Oxford School of Surgery.Journal of educational evaluation for health professions · 2014
    Article
  15. Clinical handover: An audit from Australia.The Australasian medical journal · 2014
    Article
  16. [Patient safety in anesthesiology and intensive care medicine. Measures for improvement].Medizinische Klinik, Intensivmedizin und Notfallmedizin · 2013
    Review
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4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

4 authors.

J A ClelandDivision of Medical Education, School of Medicine and Dentistry, University of Aberdeen, Aberdeen, UK. jen.cleland@abdn.ac.uk
S Ross
S C Miller
R Patey

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundChanging patterns of work in the hospital setting mean different teams look after the same group of patients over the course of any given day. Shift handovers, or hand/sign-off, can give rise to miscommunication of critical information, a patient safety issue. How can we best prepare new doctors for handover?

methodsThis was a qualitative, focus-group study, exploring the views of doctors (Foundation Year, Senior House Officers, Registrars and Consultants) and night nurse practitioners, in Aberdeen, UK.

resultsFive focus groups were carried out with 21 participants. Using framework analysis, five main themes relevant to the task of effectively handing over, and how to best teach handover, emerged. These were: definition of handover; experience of handover as a junior doctor; perceptions of junior doctors' handover skills and attitudes; systems factors, and their interaction with individual factors; and the "what" and the "how" of teaching handover.

conclusionsNew doctors feel unprepared for handover and are seen as poor at handing over. Certain skills are required for effective handover, but professional attitudes are also critical. The skills identified reflect those suggested in policy documents based on expert panel views. Poor systems are a barrier to effective learning and practice. Our empirical approach adds to existing knowledge by highlighting that handover is not solely a skills-based task; there are complex interactions between individual and systems factors; and junior doctors should be prepared for handover prequalification. These data can be used to plan optimal handover teaching for medical students.

Indexed as

Attitude of Health PersonnelClinical CompetenceContinuity of Patient CareFemaleFocus GroupsHumansInservice TrainingInternship and ResidencyMalePatient Care TeamProcess Assessment, Health CareQuality of Health CareSafety Management

Identifiers

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.