ArticleHealth expectations : an international journal of public participation in health care and health policy2009
Lay perceptions of the desired role and type of user involvement in clinical governance.
Article in Health expectations : an international journal of public participation in health care and health policy, 2009. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.
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Who cites it
12 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Consumers' and health providers' views and perceptions of partnering to improve health services design, delivery and evaluation: a co-produced qualitative evidence synthesis.The Cochrane database of systematic reviews · 2023Pooled it
- Chronic patient as intermittent partner for policy-makers: the case of patient participation in the fight against diabetes and HIV/AIDS in Mali.BMC public health · 2019Article
- Governance of Iranian Primary Health Care System: Perceptions of Experts.Iranian journal of public health · 2019Article
- What's Involved with Wanting to Be Involved? Comparing Expectations for Public Engagement in Health Policy across Research and Care Contexts.Healthcare policy = Politiques de sante · 2017Article
- Group affiliation in self-management: support or threat to identity?Health expectations : an international journal of public participation in health care and health policy · 2017Article
- Consumers or Citizens? Whose Voice Will Healthwatch Represent and Will It Matter? Comment on "Challenges Facing Healthwatch, a New Consumer Champion in England".International journal of health policy and management · 2016Article
- Aiming for inclusion: a case study of motivations for involvement in mental health-care governance by ethnic minority users.Health expectations : an international journal of public participation in health care and health policy · 2015Article
- Citizens' participation in the Italian health-care system: the experience of the Mixed Advisory Committees.Health expectations : an international journal of public participation in health care and health policy · 2014Article
- Same description, different values. How service users and providers define patient and public involvement in health care.Health expectations : an international journal of public participation in health care and health policy · 2013Article
- The role of community representatives on health service committees: staff expectations vs. reality.Health expectations : an international journal of public participation in health care and health policy · 2011Article
- Are elected health boards an effective mechanism for public participation in health service governance?Health expectations : an international journal of public participation in health care and health policy · 2010Article
- Public involvement in health service governance and development: questions of potential for influence.Health expectations : an international journal of public participation in health care and health policy · 2009Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThe aim of this paper is to explore variations in lay perceptions of user involvement in clinical governance. CONTEXT: The English National Health Service has sought to build a dependable health service through enhanced effectiveness, responsiveness and consistency. Clinical governance, a policy for improving service quality, is a key pillar of these reforms. It is a statutory duty of primary care organizations to ensure that users are involved in all service planning and decision making, including clinical governance. Yet surveys indicated that user involvement in clinical governance was underdeveloped and underutilized.
designFocus groups were conducted with different types of lay people to explore their perceptions around public involvement in different aspects of clinical governance policy.
resultsContent analysis of the transcripts reveals that different groups of lay people varied in their desired role perspective and preferred type of involvement in different aspects of clinical governance policy. Drawing upon existing models of user involvement, we identified three role perspectives that lay people could take in user involvement - consumer, advocate and citizen. We compared our findings regarding the desired type of involvement with existing models of user involvement, and identified a new type of involvement, overseeing, that is relevant to clinical governance policy.
conclusionsThese findings suggest that to facilitate user involvement in clinical governance, it would be necessary to use different strategies to accommodate the differing role perspectives and types of involvement desired by different groups of lay people.
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