ArticleJournal of general internal medicine2009
Beyond paging: building a web-based communication tool for nurses and physicians.
Article in Journal of general internal medicine, 2009. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it.
- The use of technology for urgent clinician to clinician communications: a systematic review of the literature.International journal of medical informatics · 2015Pooled it
- Interprofessional Communication of Clinicians Using a Mobile Phone App: A Randomized Crossover Trial Using Simulated Patients.Journal of medical Internet research · 2016Trial
- Use of pager devices in New Zealand public hospitals as a critical communication tool: Barriers & way forward.Heliyon · 2023Review
- Electronic healthcare applications and programs among healthcare workers in Riyadh and conflict management.Journal of Taibah University Medical Sciences · 2022Article
- It's like sending a message in a bottle: A qualitative study of the consequences of one-way communication technologies in hospitals.Journal of the American Medical Informatics Association : JAMIA · 2021Article
- Understanding the means of communication between nurses and resident physicians in the modern world: A community-based university hospital survey results.Journal of community hospital internal medicine perspectives · 2020Article
- In the Loop: The Organization of Team-Based Communication in a Patient-Centered Clinical Collaboration System.JMIR human factors · 2016Article
- The hospital pager: Out with the old or here to stay?Clinical liver disease · 2016Review
- Inbox Messaging: an effective tool for minimizing non-urgent paging related interruptions in hospital medicine provider workflow.BMJ quality improvement reports · 2016Article
- Patient severity matters for night-shift workload for internal medicine residents in Taiwan.BMC health services research · 2014Article
- The intended and unintended consequences of communication systems on general internal medicine inpatient care delivery: a prospective observational case study of five teaching hospitals.Journal of the American Medical Informatics Association : JAMIAArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionThe traditional means of communication between nurses and physicians is through paging. This method is disruptive to the workflow of both professions and is too non-specific to be used for all types of messages.
aimsWe undertook a quality improvement project to streamline communication between nurses and trainees for urgent and non-urgent matters. We assessed user uptake and satisfaction with the new method.
settingA General Internal Medicine teaching unit in a tertiary care academic centre.
methodsThrough collaborative techniques, we developed a novel communication method that sends non-urgent messages to a Web-based task list and urgent messages to an alphanumeric pager. We implemented this new technology using a collaborative process between nurses and physicians to address all concerns. EVALUATION: Post-implementation surveillance indicated a high degree of uptake of the new practice. User surveys and focus groups showed a high level of satisfaction and a perceived decrease in interruptions to the workflow of both nurses and physicians with the new system. Usage data indicated that the new system may increase overall non-urgent communication.
conclusionA Web-based system to triage urgent and non-urgent messages between nurses and physicians was developed collaboratively and implemented successfully to improve workflow for both groups.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.