ArticleCanadian family physician Medecin de famille canadien2008
Same-day booking: success in a Canadian family practice.
Article in Canadian family physician Medecin de famille canadien, 2008. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
13 citing papers in PubMed, 1 synthesis or guideline pooled it, 22 citations in OpenAlex.
- Interventions to reduce wait times for primary care appointments: a systematic review.BMC health services research · 2017Pooled it
- Evaluation of no-show rate in outpatient clinics with open access scheduling system: A systematic review.Health science reports · 2024Article
- Improving Administrative Outcomes in Physiotherapy by Adopting Open-Access Booking.Physiotherapy Canada. Physiotherapie Canada · 2022Article
- What Are the Factors Influencing Implementation of Advanced Access in Family Medicine Units? A Cross-Case Comparison of Four Early Adopters in Quebec.International journal of family medicine · 2017Article
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- Patient satisfaction with access and continuity of care in a multidisciplinary academic family medicine clinic.Canadian family physician Medecin de famille canadien · 2014Article
- Effect of advanced access scheduling on chronic health care in a Canadian practice.Canadian family physician Medecin de famille canadien · 2011Article
- Advanced access appointments: Effects on family physician satisfaction, physicians' office income, and emergency department use.Canadian family physician Medecin de famille canadien · 2010Article
- Adoption of open-access scheduling in an academic family practice.Canadian family physician Medecin de famille canadien · 2010Article
- Turf wars?Canadian family physician Medecin de famille canadien · 2010Article
- How established wait time benchmarks significantly underestimate total wait times for cardiac surgery.The Canadian journal of cardiology · 2010Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
1 author.
Funding
No grant is acknowledged in the PubMed record.
Abstract
problem being addressedPatients in a family practice had to wait 6 weeks for an appointment. OBJECTIVE OF PROGRAM: To improve patient care by facilitating access to timely appointments. PROGRAM DESCRIPTION: An FP from Halifax, NS, implemented advanced access in her practice. Advanced access is a same-day booking system, which has been shown to reduce or eliminate patient backlogs without the addition of resources. Theoretically, it can be put into effect in any practice with a stable backlog (which indicates that supply and demand are well matched). The first step to implement the advanced access system was to clear the existing appointment backlog. During a 6-week "boot camp" period, all prebooked patients and patients who called requesting same-day appointments were seen (between 50 and 60 patients per day). Same-day appointment rules apply to almost all patients. Staff begin accepting calls at 8:00 AM, and patients request the most convenient time available.
conclusionBaseline and postimplementation data are not available, as this was not a formal research study. Nevertheless, this FP from Halifax who implemented advanced access experienced the following in her practice: elimination of patient backlog, fewer no-shows, patients' happiness with the system, increase in physician and staff morale, and stability in physician income. Formal feasibility studies and research evaluating patient outcomes, cost effectiveness, and physician and patient satisfaction in a variety of practice settings would help Canadian FPs decide if same-day booking could be successfully implemented in their practices.
Indexed as
Identifiers
18337532PMC2278355W2110951248What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.