ArticleSocial psychiatry and psychiatric epidemiology2007
The development of the child and adolescent versions of the Verona Service Satisfaction Scale (CAMHSSS).
Article in Social psychiatry and psychiatric epidemiology, 2007. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
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Who cites it
8 citing papers in PubMed.
- User Satisfaction with Child and Adolescent Mental Health Services: Factor Structure of the Experience of Service Questionnaire (ESQ) in Norway and the UK.Administration and policy in mental health · 2025Article
- Experience of Service Questionnaire (ESQ) in children and adolescents: factor structure, reliability, validity, item parameters and interpretability of the parent version for practical use in Greece.Journal of patient-reported outcomes · 2024Article
- Experience of Service Questionnaire (ESQ) in children and adolescents: factor structure, reliability, validity, item parameters and interpretability of the parent version for practical use in Greece.medRxiv : the preprint server for health sciences · 2024Article
- User satisfaction with child and adolescent mental health services: the association between user satisfaction and clinical outcomes.BMC psychiatry · 2024Article
- Measuring Experience of Inpatient Child and Adolescent Mental Health Services (CAMHS).International journal of environmental research and public health · 2023Article
- Development and psychometric evaluation of the youth and caregiver Service Satisfaction Scale.Administration and policy in mental health · 2012Article
- Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey.Child and adolescent psychiatry and mental health · 2011Article
- User satisfaction with child and adolescent mental health services: impact of the service unit level.Social psychiatry and psychiatric epidemiology · 2008Article
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThere is a shortage of comprehensive and validated instruments to measure satisfaction with Child and Adolescent Mental Health Services (CAMHS). This study chose the Verona Service Satisfaction Scale (VSSS as a template for the development of a new CAMHS Satisfaction Scale (CAMHSSS).
methodThe new questionnaires were developed by involving service users and members of the multidisciplinary team in several stages. The psychometric qualities of the 39-item draft were tested on a random sample.
resultsA total of 56 adolescents and 104 parents participated in the study. The acceptability of the questionnaires was excellent, and internal consistency was high. Test-retest reliability was between substantial to moderate for individual items, and high for the seven dimension and the final versions of the scale. The questionnaires differentiated well between satisfied and dissatisfied service users.
conclusionsTwo versions were generated to measure service satisfaction among outpatients (CAMHSSS-39 and 20) and one for inpatients and day-patients (CAMHSSS-Unit). All have good psychometric properties and can be recommended for future studies.
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Registered trials
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