ArticleBMC health services research2007
Doctor and practice characteristics associated with differences in patient evaluations of general practice.
Article in BMC health services research, 2007. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 22 papers.
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Who cites it
22 citing papers in PubMed, 42 citations in OpenAlex.
- Impact of primary care physicians working part-time on patient care: A scoping review.The European journal of general practice · 2023Article
- The association between the workload of general practitioners and patient experiences with care: results of a cross-sectional study in 33 countries.Human resources for health · 2020Article
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- Malpractice litigation, workload, and general practitioner retirement.Primary health care research & development · 2019Article
- Are low and high utilization related to the way GPs manage their practices? An observational study.BMC family practice · 2018Observational
- Gender differences in the evaluation of care for patients with type 2 diabetes: a cross-sectional study (ZODIAC-52).BMC health services research · 2018Article
- Factors influencing government insurance scheme beneficiary acceptance of the gatekeeper policy: a cross-sectional study in Wuhan, China.BMC health services research · 2018Article
- Active listing and more consultations in primary care are associated with reduced hospitalisation in a Swedish population.BMC health services research · 2018Article
- Factors associated with low patient satisfaction in out-of-hours primary care in Denmark - a population-based cross-sectional study.BMC family practice · 2018Article
- Disenrollment from general practitioners among chronic patients: a register-based longitudinal study of Norwegian claims data.BMC family practice · 2016Article
- Is patient satisfaction with organizational aspects of their general practitioner's practice associated with patient and doctor gender? An observational study.BMC family practice · 2016Observational
- General practice variation when initiating long-term prescribing of proton pump inhibitors: a nationwide cohort study.BMC family practice · 2016Article
- Symptoms as the main problem: a cross- sectional study of patient experience in primary care.BMC family practice · 2016Article
- What are patients' expectations about the organization of their primary care physicians' practices?BMC health services research · 2015Article
- Importance of healthcare utilization and multimorbidity level in choosing a primary care provider in Sweden.Scandinavian journal of primary health care · 2014Article
- General practice variation in spirometry testing among patients receiving first-time prescriptions for medication targeting obstructive lung disease in Denmark: a population-based observational study.BMC family practice · 2013Observational
- Effects of BATHE Interview Protocol on Patient Satisfaction.Korean journal of family medicine · 2012Article
- Patient satisfaction with obstetricians and gynecologists compared with other specialties: analysis of US self-reported survey data.Patient related outcome measures · 2011Article
- High workload and job stress are associated with lower practice performance in general practice: an observational study in 239 general practices in the Netherlands.BMC health services research · 2009Article
- Patient evaluations of accessibility and co-ordination in general practice in Europe.Health expectations : an international journal of public participation in health care and health policy · 2008Article
Corrections and comments
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Authors and funding
4 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundVariation in patients' evaluation due to general practitioner (GP) and practice factors may provide information useful in a quality improvement context. However, the extent to which differences in patients' evaluation of the GPs are associated with differences in GP and practice characteristics must also be ascertained in order to facilitate comparison of adjusted patient evaluations between GPs. The aim of this study was to determine such associations in a setting where GPs serve a list of patients and act as gatekeepers.
methodsWe carried out a patient evaluation survey among voluntarily participating GPs using the EUROPEP questionnaire, which produced 28,260 patient evaluations (response rate 77.3%) of 365 GPs. In our analyses we compared the prevalence of positive evaluations in groups of GPs.
resultsOur principal finding was a negative association between the GP's age and the evaluation of all aspects, except accessibility. We also found an association between the way the practice was organised and the patients' evaluation of accessibility, with GPs in single-handed practices getting far the most positive evaluations. Long weekly working hours were associated with more positive evaluations of all dimensions except accessibility, whereas more than 0.5 full-time employees per GP, a higher number of listed patients per GP and working in a training practice were associated with negative evaluation of accessibility.
conclusionGP characteristics are mainly associated with patients' experience of interpersonal aspects of care, while practice characteristics are associated with evaluation of accessibility. These differences need to be accounted for when comparing patient evaluations of different practices.
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