Evidence map›Paper›PMID 17394731›Full record

ArticleThe British journal of general practice : the journal of the Royal College of General Practitioners2007

Interpersonal continuity of care: a cross-sectional survey of primary care patients' preferences and their experiences.

Richard Baker, Mary Boulton, Kate Windridge, Carolyn Tarrant, John Bankart, George K Freeman

Abstract readMulticenter Study
In one paragraph

Article in The British journal of general practice : the journal of the Royal College of General Practitioners, 2007. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
26citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

26 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Continuity of primary care and end-of-life care costs in dementia: a retrospective cohort study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2026
    Article
  3. Task Shifting, eHealth and Shared Decision-Making-Preference Heterogeneity in the Adult Population for Developments in Outpatient Primary Healthcare.Health expectations : an international journal of public participation in health care and health policy · 2025
    Article
  4. Article
  5. Observational
  6. Observational
  7. Article
  8. Observational
  9. Article
  10. Tackling multimorbidity in primary care: is relational continuity the missing ingredient?The British journal of general practice : the journal of the Royal College of General Practitioners · 2019
    Article
  11. Article
  12. Predicting declines in perceived relationship continuity using practice deprivation scores: a longitudinal study in primary care.The British journal of general practice : the journal of the Royal College of General Practitioners · 2018
    Observational
  13. Article
  14. Article
  15. Article
  16. Continuity, but at what cost? The impact of telemonitoring COPD on continuities of care: a qualitative study.Primary care respiratory journal : journal of the General Practice Airways Group · 2012
    Article
  17. Do English patients want continuity of care, and do they receive it?The British journal of general practice : the journal of the Royal College of General Practitioners · 2012
    Article
  18. Article
  19. Article
  20. Do the Quality and Outcomes Framework patient experience indicators reward practices that offer improved access?The British journal of general practice : the journal of the Royal College of General Practitioners · 2009
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Richard BakerDepartment of Health Sciences, University of Leicester, 22-28 Princess Road West, Leicester. rb14@leicester.ac.uk
Mary Boulton
Kate Windridge
Carolyn Tarrant
John Bankart
George K Freeman

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundDevelopments in primary care may make the provision of interpersonal continuity more difficult.

aimTo identify those patients who regard interpersonal continuity as important and determine what makes it difficult for them to obtain this. DESIGN OF STUDY: Cross sectional survey.

settingTwenty-two practices and a walk-in centre in West London and Leicestershire, UK.

methodAdministration of a questionnaire on preferences for and experiences of interpersonal and informational continuity. Interpersonal continuity was defined in three questions: choosing a particular person; choosing someone known and trusted; and choosing someone who knows the patient and medical condition.

resultsOne thousand four hundred and thirty-seven (46.5%) patients responded. Consulting someone known and trusted was important to 766 (62.6%) responders, although 105 (13.7%) of these reported that they had not experienced it at their last consultation. Seven hundred and eighty-eight (65.2%) responders regarded being able to consult a particular person as important, but 168 (21.3%) of these were unable to. Being in work and consulting for a new problem were associated with failing to obtain interpersonal continuity. Ethnic group was associated with failing to see someone with time to listen when this was preferred.

conclusionIn view of the response rate, which was particularly low among young males, some caution is required in applying the findings. Most patients experience the aspects of care important to them, although interpersonal continuity is important to many and certain groups find difficulty in obtaining it. Practices should have flexible appointment systems to account for the difficulties some patients have in negotiating for the type of care they want.

Indexed as

Continuity of Patient CarePatient SatisfactionPhysician-Patient RelationsAdolescentAdultAgedAppointments and SchedulesCross-Sectional StudiesFamily PracticeFemaleHumansMaleMiddle AgedQuality of Health Care

Identifiers

PMID17394731
PMCPMC2043338

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.