ArticleHealth care management science2007
Modeling patient service centers with simulation and system dynamics.
Article in Health care management science, 2007. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.
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Who cites it
10 citing papers in PubMed.
- The Relationship between Competitive Class Climate and Cyberloafing among Chinese Adolescents: A Curvilinear Moderated Mediation Model.International journal of environmental research and public health · 2023Article
- Discrete-Event Simulation Modeling in Healthcare: A Comprehensive Review.International journal of environmental research and public health · 2021Review
- Optimizing Interventions Across the HIV Care Continuum: A Case Study Using Process Improvement Analysis.Operations research for health care · 2020Article
- Improving Clinic Operational Efficiency and Utilization with RTLS.Journal of medical systems · 2019Article
- Decreasing patient length of stay via new flexible exam room allocation policies in ambulatory care clinics.Health care management science · 2018Article
- Optimizing appointment template and number of staff of an OB/GYN clinic--micro and macro simulation analyses.BMC health services research · 2015Article
- Systems modeling and simulation applications for critical care medicine.Annals of intensive care · 2012Article
- Using simulation modeling to improve patient flow at an outpatient orthopedic clinic.Health care management science · 2011Article
- Analysing management policies for operating room planning using simulation.Health care management science · 2010Article
- Implementation by simulation; strategies for ultrasound screening for hip dysplasia in the Netherlands.BMC health services research · 2010Article
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
We report on the use of simulation modeling for redesigning phlebotomy and specimen collection centers (or patient service centers) at a medical diagnostic laboratory. Research was performed in an effort to improve patient service, in particular to reduce average waiting times as well as their variability. Discrete-event simulation modeling provided valuable input into new facility design decisions and showed the efficacy of pooling sources of variation, particularly patient demand and service times. Initial performance of the redesigned facilities was positive; however, dynamic feedback within the system of service centers eventually resulted in unanticipated performance problems. We show how a system dynamics model might have helped predict these implementation problems and suggest some ways to improve results.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.