Evidence map›Paper›PMID 17068345›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA

A cognitive task analysis of information management strategies in a computerized provider order entry environment.

Charlene R Weir, Jonathan J R Nebeker, Bret L Hicken, Rebecca Campo, Frank Drews, Beth Lebar

Registry-linked trialOpen access · bronzeAbstract read
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT01787175 (Veterans Affairs Integrated Medication Manager), which is not on this map. Cited by 46 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
46citing papers in PubMed, 1 pooled it
17.7field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT01787175 nacompletednot on this map

Veterans Affairs Integrated Medication Manager

TypeinterventionalSponsorUniversity of UtahRan2007 to 2011Enrolled58ConditionsElectronic Health RecordsArmsIntegrated Medication Manager
3 · Its place in the literature

Who cites it

46 citing papers in PubMed, 1 synthesis or guideline pooled it, 114 citations in OpenAlex.

  1. Factors associated with nurse well-being in relation to electronic health record use: A systematic review.Journal of the American Medical Informatics Association : JAMIA · 2021
    Pooled it
  2. Effectiveness of topic-specific infobuttons: a randomized controlled trial.Journal of the American Medical Informatics Association : JAMIA
    Trial
  3. Article
  4. Development and application of desiderata for automated clinical ordering.Journal of the American Medical Informatics Association : JAMIA · 2025
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  16. The myth of standardized workflow in primary care.Journal of the American Medical Informatics Association : JAMIA · 2016
    Observational
  17. Why aren't they happy? An analysis of end-user satisfaction with Electronic health records.AMIA ... Annual Symposium proceedings. AMIA Symposium · 2016
    Article
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4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

6 authors at 2 institutions in 1 country.

Charlene R WeirGeriatric Research, Education, and Clinical Center (182), George E. Wahlen Department of Veterans Affairs Medical Center, 500 Foothill Dr., Salt Lake City, UT 84148, USA. charlene.weir@va.gov
Jonathan J R Nebeker
Bret L Hicken
Rebecca Campo
Frank Drews
Beth Lebar
Geriatric Research Education and Clinical Center · USUniversity of Utah · US

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveComputerized Provider Order Entry (CPOE) with electronic documentation, and computerized decision support dramatically changes the information environment of the practicing clinician. Prior work patterns based on paper, verbal exchange, and manual methods are replaced with automated, computerized, and potentially less flexible systems. The objective of this study is to explore the information management strategies that clinicians use in the process of adapting to a CPOE system using cognitive task analysis techniques.

designObservation and semi-structured interviews were conducted with 88 primary-care clinicians at 10 Veterans Administration Medical Centers. MEASUREMENTS: Interviews were taped, transcribed, and extensively analyzed to identify key information management goals, strategies, and tasks. Tasks were aggregated into groups, common components across tasks were clarified, and underlying goals and strategies identified.

resultsNearly half of the identified tasks were not fully supported by the available technology. Six core components of tasks were identified. Four meta-cognitive information management goals emerged: 1) Relevance Screening; 2) Ensuring Accuracy; 3) Minimizing memory load; and 4) Negotiating Responsibility. Strategies used to support these goals are presented.

conclusionUsers develop a wide array of information management strategies that allow them to successfully adapt to new technology. Supporting the ability of users to develop adaptive strategies to support meta-cognitive goals is a key component of a successful system.

Indexed as

Information ManagementMedical Order Entry SystemsTask Performance and AnalysisCognitionDecision Support Systems, ClinicalHumansInterviews as TopicMedical Records Systems, ComputerizedMedical Staff, HospitalSurveys and QuestionnairesUnited StatesUnited States Department of Veterans Affairs

Identifiers

PMID17068345
PMCPMC2215066
OpenAlexW1592982685

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.