ArticleBMJ (Clinical research ed.)2006
Patients' own assessments of quality of primary care compared with objective records based measures of technical quality of care: cross sectional study.
Article in BMJ (Clinical research ed.), 2006. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 49 papers, 2 of them syntheses that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
49 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Evidence Relating Health Care Provider Burnout and Quality of Care: A Systematic Review and Meta-analysis.Annals of internal medicine · 2019Pooled it
- Can the feedback of patient assessments, brief training, or their combination, improve the interpersonal skills of primary care physicians? A systematic review.BMC health services research · 2008Pooled it
- How to assess communication skills? Development of the rating scale ComOn Check.Medical education online · 2017Trial
- Does it matter whether the recipient of patient questionnaires in general practice is the general practitioner or an independent researcher? The REPLY randomised trial.BMC medical research methodology · 2008Trial
- Healthcare service user-reported quality of care in Malawi: a national multifacility cross-sectional study.BMJ open · 2026Article
- Reducing Primary Healthcare Bypass Behaviour: A Discrete Choice Experiment Study Exploring the Preferences for Primary Eye Care Services in Rural Xinjiang.The patient · 2026Article
- Physician Gender and Patient Perceptions of Interpersonal and Technical Skills in Online Reviews.JAMA network open · 2025Article
- Classification of Patients' Judgments of Their Physicians in Web-Based Written Reviews Using Natural Language Processing: Algorithm Development and Validation.Journal of medical Internet research · 2024Article
- Patient Satisfaction With Care Is Associated With Better Outcomes in Function and Pain 1 Year After Lumbar Spine Surgery.Journal of patient-centered research and reviews · 2022Article
- Measurements of quality of village-level care and patients' healthcare-seeking behaviors in rural China.BMC public health · 2021Article
- Eliciting preferences of patients about the quality of hospital services in the west of Iran using discrete choice experiment analysis.Cost effectiveness and resource allocation : C/E · 2021Article
- Better Patient Experience is Associated with Better Vaccine Uptake in Older Adults: Multicentered Cross-sectional Study.Journal of general internal medicine · 2020Article
- Article
- Effect of family doctor contract services on patient perceived quality of primary care in southern China.BMC family practice · 2020Article
- Identification of quality gaps in healthcare services using the SERVQUAL instrument and importance-performance analysis in medical intensive care: a prospective study at a medical center in Taiwan.BMC health services research · 2020Article
- Article
- Evaluating Primary Health Care Performance from User Perspective in China: Review of Survey Instruments and Implementation Issues.International journal of environmental research and public health · 2019Review
- Satisfaction with surgeon care as measured by the Surgery-CAHPS survey is not related to NSQIP outcomes.Surgery · 2019Article
- Determinants Of Patient Experience With Low Back Pain Interdisciplinary Care: A Pre-Post Interventional Study.Journal of pain research · 2019Article
- Content, Quality, and Assessment Tools of Physician-Rating Websites in 12 Countries: Quantitative Analysis.Journal of medical Internet research · 2018Article
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo investigate the relation between older patients' assessments of the quality of their primary care and measures of good clinical practice on the basis of data from administrative and clinical records.
designCross sectional population based study using the general practice assessment survey.
setting18 general practices in the Basildon primary care trust area, south east England.
participants3487 people aged 65 or more.
main outcome measuresCorrelations between mean practice scores on the general practice assessment survey and three evidence based measures on survey of case records (monitoring for, and control of, hypertension, and vaccination against influenza).
results76% of people (3487/4563) responded to the general practice assessment survey. Correlations between patient assessed survey scores for technical quality and the objective records based measures of good clinical practice were 0.22 (95% confidence interval -0.28 to 0.62) for hypertension monitored, 0.30 (-0.19 to 0.67) for hypertension controlled, and -0.05 (-0.50 to 0.43) for influenza vaccination.
conclusionsOlder patients' assessments are not a sufficient basis for assessing the technical quality of their primary care. For an overall assessment both patient based and records based measures are required.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.