ArticleQuality & safety in health care2006
Patient assessments of a hypothetical medical error: effects of health outcome, disclosure, and staff responsiveness.
Article in Quality & safety in health care, 2006. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
8 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Frequency, Expected Effects, Obstacles, and Facilitators of Disclosure of Patient Safety Incidents: A Systematic Review.Journal of preventive medicine and public health = Yebang Uihakhoe chi · 2017Pooled it
- Disclosing medical errors to patients: it's not what you say, it's what they hear.Journal of general internal medicine · 2009Trial
- Radiology Reporting Errors: Learning from Report Addenda.The Indian journal of radiology & imaging · 2021Article
- Article
- Evaluating the expected effects of disclosure of patient safety incidents using hypothetical cases in Korea.PloS one · 2018Article
- Public preferences and attitudes towards the disclosure of medical errors: a survey in Iran.Journal of medical ethics and history of medicine · 2018Article
- Patients' knowledge and perceived reactions to medical errors in a tertiary health facility in Nigeria.African health sciences · 2013Article
- Disclosing medical errors to patients: attitudes and practices of physicians and trainees.Journal of general internal medicine · 2007Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo assess whether patients' perceptions of a hypothetical medical error are influenced by staff responsiveness, disclosure of error, and health consequences of the error.
designHypothetical scenario describing a medication error submitted by mail. Three factors were manipulated at random: rapid v slow staff responsiveness to error; disclosure v non-disclosure of the error; and occurrence of serious v minor health consequences.
participantsPatients discharged from hospital. MEASURES: Assessment of care described in the scenario as bad or very bad, rating of care as unsafe, and intent to not recommend the hospital.
resultsOf 1274 participants who evaluated the scenario, 71.4% rated health care as bad or very bad, 60.2% rated healthcare conditions as unsafe, and 25.5% stated that they would not recommend the hospital. Rating health care as bad or very bad was associated with slow reaction to error (odds ratio (OR) 2.8, 95% CI 2.1 to 3.6), non-disclosure of error (OR 2.0, 95% CI 1.5 to 2.6), and serious health consequences (OR 3.4, 95% CI 2.6 to 4.5). Similar associations were observed for rating healthcare conditions as unsafe and the intent to not recommend the hospital. Younger patients were more sensitive to non-disclosure than older patients.
conclusionsFormer patients view medical errors less favorably when hospital staff react slowly, when the error is not disclosed to the patient, and when the patient suffers serious health consequences.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.