Evidence map›Paper›PMID 16504090›Full record

SynthesisBMC medical research methodology2006

Maximising response to postal questionnaires--a systematic review of randomised trials in health research.

Rachel A Nakash, Jane L Hutton, Ellen C Jørstad-Stein, Simon Gates, Sarah E Lamb

Abstract readSystematic Review
In one paragraph

Synthesis in BMC medical research methodology, 2006. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 135 papers, 6 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
135citing papers in PubMed, 6 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

135 citing papers in PubMed, 6 syntheses or guidelines pooled it.

  1. Methods to increase response to postal and electronic questionnaires.The Cochrane database of systematic reviews · 2023
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  5. Strategies to improve retention in randomised trials.The Cochrane database of systematic reviews · 2013
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75 more citing papers are in PubMed but not listed here.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Rachel A NakashWarwick Emergency Care and Rehabilitation, Warwick Medical School, Gibbet Hill Campus, University of Warwick, CV4 7AL, UK. rachel.nakash@warwick.ac.uk
Jane L Hutton
Ellen C Jørstad-Stein
Simon Gates
Sarah E Lamb

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundPostal self-completion questionnaires offer one of the least expensive modes of collecting patient based outcomes in health care research. The purpose of this review is to assess the efficacy of methods of increasing response to postal questionnaires in health care studies on patient populations.

methodsThe following databases were searched: Medline, Embase, CENTRAL, CDSR, PsycINFO, NRR and ZETOC. Reference lists of relevant reviews and relevant journals were hand searched. Inclusion criteria were randomised trials of strategies to improve questionnaire response in health care research on patient populations. Response rate was defined as the percentage of questionnaires returned after all follow-up efforts. Study quality was assessed by two independent reviewers. The Mantel-Haenszel method was used to calculate the pooled odds ratios.

resultsThirteen studies reporting fifteen trials were included. Implementation of reminder letters and telephone contact had the most significant effect on response rates (odds ratio 3.7, 95% confidence interval 2.30 to 5.97 p = or <0.00001). Shorter questionnaires also improved response rates to a lesser degree (odds ratio 1.4, 95% confidence interval 1.19 to 1.54). No evidence was found that incentives, re-ordering of questions or including an information brochure with the questionnaire confer any additional advantage.

conclusionImplementing repeat mailing strategies and/or telephone reminders may improve response to postal questionnaires in health care research. Making the questionnaire shorter may also improve response rates. There is a lack of evidence to suggest that incentives are useful. In the context of health care research all strategies to improve response to postal questionnaires require further evaluation.

Indexed as

Randomized Controlled Trials as TopicCorrespondence as TopicDatabases, BibliographicEfficiency, OrganizationalHealth Services ResearchHumansPostal ServiceSurveys and Questionnaires

Identifiers

PMID16504090
PMCPMC1421421

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.