ReviewHealth services research2005
Review of the literature on survey instruments used to collect data on hospital patients' perceptions of care.
Review in Health services research, 2005. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 37 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
37 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Instruments to measure patient experience of healthcare quality in hospitals: a systematic review.Systematic reviews · 2015Pooled it
- Pooled it
- Comparing Patients' Opinions on the Hospital Discharge Process Collected With a Self-Reported Questionnaire Completed Via the Internet or Through a Telephone Survey: An Ancillary Study of the SENTIPAT Randomized Controlled Trial.Journal of medical Internet research · 2015Trial
- Validation of French versions of the 15-item picker patient experience questionnaire for adults, teenagers, and children inpatients.Frontiers in public health · 2024Article
- Assessing Patient Satisfaction with Community Pharmacy Services: A Large Regional Study at Punjab, Pakistan.Patient preference and adherence · 2023Article
- Article
- Dataset on nurses' perception and practice of inter-professional collaboration at Muhammadiyah hospitals, Indonesia.Data in brief · 2020Article
- Assessment of the Quality of Public Hospital Healthcare Services by using SERVQUAL.Acta clinica Croatica · 2020Article
- Cross-Sectional Study of Clients' Satisfaction With Outpatient and Inpatient Services of Public Health Facilities of a North Indian State.Health services insights · 2020Article
- Client perceived quality of the postnatal care provided by public sector specialized care institutions following a normal vaginal delivery in Sri Lanka: a cross sectional study.BMC pregnancy and childbirth · 2019Article
- Pedagogical value of a hospitality awards programme.BMJ open quality · 2019Article
- A randomized comparison of three data collection models for the measurement of parent experiences with diabetes outpatient care.BMC medical research methodology · 2018Article
- A Survey of Patients' Perspectives on Outpatient HIV Care in the Netherlands.Infectious diseases and therapy · 2017Article
- Using mixed methods to evaluate perceived quality of care in southern Tanzania.International journal for quality in health care : journal of the International Society for Quality in Health Care · 2016Article
- Consumer Perception of Inpatient Medical Services.PloS one · 2016Article
- Patients' satisfaction with inpatient services provided in hospitals affiliated to Tehran University of Medical Sciences, Iran, during 2011-2013.Journal of medical ethics and history of medicine · 2016Article
- Racial Differences in Satisfaction with VA Health Care: A Mixed Methods Pilot Study.Journal of racial and ethnic health disparities · 2015Article
- Can staff and patient perspectives on hospital safety predict harm-free care? An analysis of staff and patient survey data and routinely collected outcomes.BMJ quality & safety · 2015Article
- Validation of the Intermountain patient perception of quality (PPQ) survey among survivors of an intensive care unit admission: a retrospective validation study.BMC health services research · 2015Article
- Patient perceptions of patient-centred care: empirical test of a theoretical model.Health expectations : an international journal of public participation in health care and health policy · 2015Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
Abstract
objectiveTo review the existing literature (1980-2003) on survey instruments used to collect data on patients' perceptions of hospital care. STUDY
designEight literature databases were searched (PubMED, MEDLINE Pro, MEDSCAPE, MEDLINEplus, MDX Health, CINAHL, ERIC, and JSTOR). We undertook 51 searches with each of the eight databases, for a total of 408 searches. The abstracts for each of the identified publications were examined to determine their applicability for review. METHODS OF ANALYSIS: For each instrument used to collect information on patient perceptions of hospital care we provide descriptive information, instrument content, implementation characteristics, and psychometric performance characteristics. PRINCIPAL
findingsThe number of institutional settings and patients used in evaluating patient perceptions of hospital care varied greatly. The majority of survey instruments were administered by mail. Response rates varied widely from very low to relatively high. Most studies provided limited information on the psychometric properties of the instruments.
conclusionsOur review reveals a diversity of survey instruments used in assessing patient perceptions of hospital care. We conclude that it would be beneficial to use a standardized survey instrument, along with standardization of the sampling, administration protocol, and mode of administration.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.