Evidence map›Paper›PMID 15506579›Full record

ReviewAnnals of family medicine

Interpersonal continuity of care and patient satisfaction: a critical review.

John W Saultz, Waleed Albedaiwi

Abstract readReview
In one paragraph

Review in Annals of family medicine. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 217 papers, 6 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
217citing papers in PubMed, 6 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

217 citing papers in PubMed, 6 syntheses or guidelines pooled it.

  1. Pooled it
  2. The impact of remote care approaches on continuity in primary care: a mixed-studies systematic review.The British journal of general practice : the journal of the Royal College of General Practitioners · 2023
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  6. The nature of informational continuity of care in general practice.The British journal of general practice : the journal of the Royal College of General Practitioners · 2008
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  9. Continuity in different care modes and its relationship to quality of life: a randomised controlled trial in patients with COPD.The British journal of general practice : the journal of the Royal College of General Practitioners · 2012
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  12. Optimising personal continuity in general practice: process evaluation of a toolkit.The British journal of general practice : the journal of the Royal College of General Practitioners · 2026
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157 more citing papers are in PubMed but not listed here.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

John W SaultzDepartment of Family Medicine, School of Medicine, Oregon Health & Science University, Portland, Ore 97239-3098, USA. saultz@ohsu.edu
Waleed Albedaiwi

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

purposeWe wanted to review the medical literature regarding the relationship between interpersonal continuity of care and patient satisfaction and suggest future strategies for research on this topic.

methodsA search of the MEDLINE database from 1966 through April 2002 was conducted to find articles focusing on interpersonal continuity of patient care. The resulting articles were screened to select those focusing on the relationship between interpersonal continuity in the doctor-patient relationship and patient satisfaction. These articles were systematically reviewed and analyzed for study method, measurement technique, and the quality of evidence.

resultsThirty articles were found that addressed the relationship between interpersonal continuity and patient satisfaction with medical care. Twenty-two of these articles were reports of original research. Nineteen of the 22, including 4 clinical trials, reported significantly higher satisfaction when interpersonal continuity was present.

conclusionsAlthough the available literature reflects persistent methodologic problems, a consistent and significant positive relationship exists between interpersonal continuity of care and patient satisfaction. Future research in this area should address whether the same is true for all patients or only for those who seek ongoing relationships with physicians in primary care.

Indexed as

Continuity of Patient CarePatient SatisfactionPhysician-Patient RelationsFamily PracticeHumansUnited States

Identifiers

PMID15506579
PMCPMC1466724

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.