ArticleQuality & safety in health care2004
Data feedback efforts in quality improvement: lessons learned from US hospitals.
Article in Quality & safety in health care, 2004. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 46 papers, 1 of them a synthesis that pooled it.
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Who cites it
46 citing papers in PubMed, 1 synthesis or guideline pooled it.
- High performing hospitals: a qualitative systematic review of associated factors and practical strategies for improvement.BMC health services research · 2015Pooled it
- A multifaceted feedback strategy alone does not improve the adherence to organizational guideline-based standards: a cluster randomized trial in intensive care.Implementation science : IS · 2015Trial
- Randomized trial of targeted performance feedback to facilitate quality improvement in acute myocardial infarction care.Circulation. Cardiovascular quality and outcomes · 2011Trial
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- Organization of care of infants with congenital diaphragmatic hernia-Building a high-functioning CDH program.Journal of perinatology : official journal of the California Perinatal Association · 2024Review
- How do healthcare providers use national audit data for improvement?BMC health services research · 2023Article
- Reporting unit context data to stakeholders in long-term care: a practical approach.Implementation science communications · 2022Article
- The National Outcomes Evaluation Programme in Italy: The Impact of Publication of Health Indicators.International journal of environmental research and public health · 2022Article
- The DEMATEL method explores the interdependent relationship structure and weights for diagnosis-related groups system.Frontiers in public health · 2022Article
- The Secondary Use of Data to Support Medication Safety in the Hospital Setting: A Systematic Review and Narrative Synthesis.Pharmacy (Basel, Switzerland) · 2021Review
- Performance evaluation of medical service for breast cancer patients based on diagnosis related groups.BMC health services research · 2021Article
- Opportunities to enhance ward audit: a multi-site qualitative study.BMC health services research · 2021Article
- Awareness of performance on outcomes after total hip and knee arthroplasty among Dutch orthopedic surgeons: how to improve feedback from arthroplasty registries.Acta orthopaedica · 2021Article
- Facilitators and Barriers to Implementing Standardized Outcome Measurement for Children With Cleft Lip and Palate.The Cleft palate-craniofacial journal : official publication of the American Cleft Palate-Craniofacial Association · 2021Article
- How can technology support quality improvement? Lessons learned from the adoption of an analytics tool for advanced performance measurement in a hospital unit.BMC health services research · 2020Article
- Privacy-preserving architecture for providing feedback to clinicians on their clinical performance.BMC medical informatics and decision making · 2020Article
- Updates to referring clinicians regarding critically ill children admitted to the pediatric intensive care unit: a state-wide survey.Diagnosis (Berlin, Germany) · 2020Article
- Development of an Adverse Event Surveillance Model for Outpatient Surgery in the Veterans Health Administration.Health services research · 2018Article
- The Facility-Level HIV Treatment Cascade: Using a Population Health Tool in Health Care Facilities to End the Epidemic in New York State.Open forum infectious diseases · 2018Article
Corrections and comments
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Authors and funding
6 authors.
Funding
Abstract
backgroundData feedback is a fundamental component of quality improvement efforts, but previous studies provide mixed results on its effectiveness. This study illustrates the diversity of hospital based efforts at data feedback and highlights successful strategies and common pitfalls in designing and implementing data feedback to support performance improvement.
methodsOpen ended interviews with 45 clinical and administrative staff in eight US hospitals in 2000 concerning their perceptions about the effectiveness of data feedback in supporting performance improvement efforts were analysed. The hospitals were chosen to represent a range of sizes, geographical regions, and beta blocker improvement rates over a 3 year period. Data were organized and analyzed in NUD-IST 4 using the constant comparative method of qualitative data analysis.
resultsAlthough the data feedback efforts at the hospitals were diverse, the interviews suggested that seven key themes may be important: (1) data must be perceived by physicians as valid to motivate change; (2) it takes time to develop the credibility of data within a hospital; (3) the source and timeliness of data are critical to perceived validity; (4) benchmarking improves the meaningfulness of data feedback; (5) physician leaders can enhance the effectiveness of data feedback; (6) data feedback that profiles an individual physician's practices can be effective but may be perceived as punitive; (7) data feedback must persist to sustain improved performance. Embedded in several themes was the view that the effectiveness of data feedback depends not only on the quality and timeliness of the data, but also on the organizational context in which such efforts are implemented.
conclusionsData feedback is a complex and textured concept. Data feedback strategies that might be most effective are suggested, as well as potential pitfalls in using data to promote performance improvement.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.