Evidence map›Paper›PMID 12609944›Full record

Trial reportBMJ (Clinical research ed.)2003

Accessibility, acceptability, and effectiveness in primary care of routine telephone review of asthma: pragmatic, randomised controlled trial.

Hilary Pinnock, Robert Bawden, Stephen Proctor, Stephanie Wolfe, Jane Scullion, David Price, Aziz Sheikh

Registry-linked trialOpen access · bronzeAbstract readClinical TrialMulticenter StudyRandomized Controlled Trial
In one paragraph

Trial report in BMJ (Clinical research ed.), 2003. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT00129701 (Proposal to Study Whether we Can Reduce Hospital Attendance by Those With Respiratory Conditions Without Compromising Care by the Use of Telephone Consultation), which is not on this map. Cited by 52 papers, 9 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
52citing papers in PubMed, 9 pooled it
33.3field-weighted citation impact, top 1% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT00129701 nacompletednot on this map

Proposal to Study Whether we Can Reduce Hospital Attendance by Those With Respiratory Conditions Without Compromising Care by the Use of Telephone Consultation

TypeinterventionalSponsorImperial College LondonRan2003 to 2006Enrolled104ConditionsAsthma, COPD, Sleep Apnea Syndromes, Interstitial Lung DiseasesArmsTelephone consultation
3 · Its place in the literature

Who cites it

52 citing papers in PubMed, 9 syntheses or guidelines pooled it, 162 citations in OpenAlex.

  1. Pooled it
  2. Pooled it
  3. Pooled it
  4. Home telemonitoring and remote feedback between clinic visits for asthma.The Cochrane database of systematic reviews · 2016
    Pooled it
  5. Remote versus face-to-face check-ups for asthma.The Cochrane database of systematic reviews · 2016
    Pooled it
  6. Telehealthcare for asthma: a Cochrane review.CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne · 2011
    Pooled it
  7. Telehealthcare for asthma.The Cochrane database of systematic reviews · 2010
    Pooled it
  8. Pooled it
  9. Systematic review of recent innovations in service provision to improve access to primary care.The British journal of general practice : the journal of the Royal College of General Practitioners · 2004
    Pooled it
  10. Trial
  11. Trial
  12. Trial
  13. Trial
  14. Accessibility, clinical effectiveness, and practice costs of providing a telephone option for routine asthma reviews: phase IV controlled implementation study.The British journal of general practice : the journal of the Royal College of General Practitioners · 2007
    Trial
  15. Targeted routine asthma care in general practice using telephone triage.The British journal of general practice : the journal of the Royal College of General Practitioners · 2005
    Trial
  16. Cost-effectiveness of telephone or surgery asthma reviews: economic analysis of a randomised controlled trial.The British journal of general practice : the journal of the Royal College of General Practitioners · 2005
    Trial
  17. Uses of Virtual Care in Primary Care: Scoping Review.Journal of medical Internet research · 2025
    Article
  18. Article
  19. Article
  20. Article
4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

7 authors at 1 institution in 1 country.

Hilary PinnockDepartment of General Practice and Primary Care, University of Aberdeen, Foresterhill Health Centre, Aberdeen AB25 2AY. hpinnock@gpiag-asthma.org
Robert Bawden
Stephen Proctor
Stephanie Wolfe
Jane Scullion
David Price
Aziz Sheikh
University of Aberdeen · GB

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveTo determine whether routine review by telephone of patients with asthma improves access and is a good alternative to face to face reviews in general practices.

designPragmatic, randomised controlled trial.

settingFour general practices in England.

participants278 adults who had not been reviewed in the previous 11 months.

interventionParticipants were randomised to either telephone review or face to face consultation with the asthma nurse.

main outcome measuresPrimary outcome measures were the proportion of participants who were reviewed within three months of randomisation and disease specific quality of life, as measured by the Juniper mini asthma quality of life questionnaire. Secondary outcome measures included the validated "short Q" asthma morbidity score, nursing care satisfaction questionnaire score, and length of consultation.

resultsOf 137 people randomised to telephone consultation, 101 (74%) were reviewed, compared with 68 reviewed (48%) of the 141 people in the surgery group, a difference of 26% (95% confidence interval 14% to 37%; P<0.001; number needed to treat 3.8). Three months after randomisation the two groups did not differ in the Juniper score (risk difference -0.07 (95% confidence interval -0.40 to 0.27) or in satisfaction with the consultation (risk difference -0.07 (-0.27 to 0.13)). Telephone consultations were on average 10 minutes shorter than reviews held in the surgery (mean difference 10.7 minutes (12.6 to 8.8; P<0.001)).

conclusionsCompared with face to face consultations in the surgery, telephone consultations enable more people with asthma to be reviewed, without clinical disadvantage or loss of satisfaction. A shorter duration means that telephone consultations are likely to be an efficient option in primary care for routine review of asthma.

Indexed as

TelephoneAsthmaFamily PracticeFemaleHealth Services AccessibilityHumansMaleMiddle AgedPatient SatisfactionQuality of Life

Identifiers

PMID12609944
PMCPMC150181
OpenAlexW2127212431

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.