ArticleQuality & safety in health care2002
Research on patients' views in the evaluation and improvement of quality of care.
Article in Quality & safety in health care, 2002. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 19 papers, 2 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
19 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Pooled it
- Instruments to measure patient experience of healthcare quality in hospitals: a systematic review.Systematic reviews · 2015Pooled it
- Target for improvement: a cluster randomised trial of public involvement in quality-indicator prioritisation (intervention development and study protocol).Implementation science : IS · 2011Trial
- Observational
- Relationship Between Patient Satisfaction and Willingness to Comply With Physicians' Recommendation in Referral Surgical Outpatient Clinic in Nigeria.Journal of patient experience · 2020Article
- Article
- User-experience and patient satisfaction with quality of tuberculosis care in India: A mixed-methods literature review.Journal of clinical tuberculosis and other mycobacterial diseases · 2019Review
- Findings and Predictors of Patient-Reported Experience of Primary Health Care in Nigeria.Journal of patient experience · 2016Article
- What do patients want from their endoscopy experience? The importance of measuring and understanding patient attitudes to their care.Frontline gastroenterology · 2016Review
- Patient satisfaction from two studies of collaborative doctor-pharmacist prescribing in Australia.Health expectations : an international journal of public participation in health care and health policy · 2016Article
- A maximum difference scaling survey of barriers to intensive combination treatment strategies with glucocorticoids in early rheumatoid arthritis.Clinical rheumatology · 2015Article
- Systematic review of patients' views on the quality of primary health care in sub-Saharan Africa.SAGE open medicine · 2015Review
- Involving patients in detecting quality gaps in a fragmented healthcare system: development of a questionnaire for Patients' Experiences Across Health Care Sectors (PEACS).International journal for quality in health care : journal of the International Society for Quality in Health Care · 2014Article
- Views of patients and general dental practitioners on the organizational aspects of a general dental practice.Health expectations : an international journal of public participation in health care and health policy · 2014Article
- Article
- The importance of physician-patient relationship for improvement of adherence to long-term therapy: data of survey in a cohort of multiple sclerosis patients with mild and moderate disability.Neurological sciences : official journal of the Italian Neurological Society and of the Italian Society of Clinical Neurophysiology · 2012Article
- Great expectations? Reflections on the future of patient and public involvement in the NHS.Clinical medicine (London, England) · 2011Article
- A survey of patients' attitudes to upper gastrointestinal endoscopy identifies the value of endoscopist-patient interactive factors.Frontline gastroenterology · 2011Article
- What do patients want from high-quality general practice and how do we involve them in improvement?The British journal of general practice : the journal of the Royal College of General Practitioners · 2002Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
The identification of methods for assessing the views of patients on health care has only developed over the last decade or so. The use of patients' views to improve healthcare delivery requires valid and reliable measurement methods. Four approaches are recognised: inclusion of patients' views in the information to those seeking health care, identification of patient preferences in episodes of care, patient feedback on delivery of health care, and patients' views in decision making on healthcare systems. Outcome measures for the evaluation of the use of patients' views should reflect the aims in terms of processes or outcomes of care, including possible negative consequences. Rigorous methodologies for the evaluation of methods have yet to be implemented.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.