ArticleCanadian journal of public health = Revue canadienne de sante publique
[Awareness of the Info-Sante CLSC telephone service by users of urgent care services].
Article in Canadian journal of public health = Revue canadienne de sante publique. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
backgroundThe CLSC's Info-Santé telephone service is one of the Quebec health network's reorganization measures aimed at decreasing the number of visits to hospital emergency rooms for non-urgent health problems. This study analyzes the awareness of this service among users of hospital emergency services and walk-in medical clinics.
methodsIn all, 850 patients were interviewed. Logistic regressions were performed.
resultsThe results revealed that 75.5% (CI .95 = 0.73-0.78) of the participants were indeed aware of the CLSC's Info-Santé telephone service. Awareness was found to be dependent on age, sex, income, the use of walk-in CLSC medical services, the availability of a regular source of health care and the perception of one's health status.
interpretationFurther strategies should be developed in order to increase the use of this service, thus helping to guide patients to more appropriate sources of health care.
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11925705PMC6979735What OpenQuestion holds
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