ArticleJournal of general internal medicine2001
Patient satisfaction in resident and attending ambulatory care clinics.
Article in Journal of general internal medicine, 2001. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 36 papers, 1 of them a synthesis that pooled it.
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Who cites it
36 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Patient satisfaction and willingness as indicators for patient perspectives toward trainee involvement: a systematic review.BMC medical education · 2025Pooled it
- Trial
- Improving patient satisfaction with the transfer of care. A randomized controlled trial.Journal of general internal medicine · 2003Trial
- Patient Evaluation of Professional Skills of Optometry Students at an Academic Eye Clinic in Johannesburg, South Africa.Advances in medical education and practice · 2026Article
- Segregation by Payer in Obstetrics and Gynecology Residency Ambulatory Care Sites.JAMA network open · 2024Article
- Patient Satisfaction With Telemedicine Among Vulnerable Populations in an Urban Ambulatory Setting.Mayo Clinic proceedings. Digital health · 2024Article
- Separate But Not Equal? A Cross-Sectional Study of Segregation by Payor Mix in Academic Primary Care Clinics.Journal of general internal medicine · 2023Article
- Perceived Access and Appropriateness: Comparison of Teaching and Resident Family Physicians' Patients.Family medicine · 2023Article
- Factors affecting patient satisfaction with outpatient rheumatology phone visits during the COVID-19 pandemic.Clinical rheumatology · 2022Article
- Health Policies Based on Patient Satisfaction: A Bibliometric Study.Healthcare (Basel, Switzerland) · 2021Review
- Transrectal ultrasound guided prostate biopsy performed by supervised junior and senior residents is safe and does not result in inferior outcomes.American journal of clinical and experimental urology · 2021Article
- Article
- Resident-run urology clinics: A tool for use in competency-based medical education for teaching and assessing transition-to-practice skills.Canadian Urological Association journal = Journal de l'Association des urologues du Canada · 2019Article
- Association of Preoperative Disclosure of Resident Roles With Informed Consent for Cataract Surgery in a Teaching Program.JAMA ophthalmology · 2019Article
- Disparities in Quality of Primary Care by Resident and Staff Physicians: Is There a Conflict Between Training and Equity?Journal of general internal medicine · 2019Article
- 2018 CUA Abstracts.Canadian Urological Association journal = Journal de l'Association des urologues du Canada · 2018Article
- Factors contributing to nonadherence to follow-up appointments in a resident glaucoma clinic versus primary eye care clinic.Patient preference and adherence · 2016Article
- Resident trainees do not affect patient satisfaction in an outpatient gastroenterology clinic: a prospective study conducted in a Canadian gastroenterology clinic.Canadian journal of gastroenterology & hepatology · 2015Article
- The Influence of Provider Communication Behaviors on Parental Vaccine Acceptance and Visit Experience.American journal of public health · 2015Observational
- Is an urban legend true in the teaching hospital that "you will get hurt if you go to hospital at the beginning of the fiscal year"?Journal of anesthesia · 2015Article
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Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo measure and compare patient satisfaction with care in resident and attending physician internal medicine ambulatory care clinics.
designA cross-sectional survey using a questionnaire derived from the Visit-Specific Satisfaction Questionnaire (VSQ) and Patient Satisfaction Index (PSI) distributed from March 1998 to May 1998.
settingFour clinics based at a university teaching hospital and the associated Veterans' Affairs (VA) hospital.
participantsTwo hundred eighty-eight patients of 76 resident and 25 attending physicians.
resultsPatients of resident physicians at the university site were more likely to be African American, male, have lower socioeconomic status and have lower physical and mental health scores on the Short Form-12 than patients of university attendings. Patients of resident and attending physicians at the VA site were similar. In multivariate analyses, patients of university attending physicians were more likely to be highly satisfied than patients of university residents on the VSQ-Physician (odds ratio [OR], 3.5; 95% confidence interval [CI], 1.6 to 7.8) and the PSI-Physician (OR, 10.1; 95% CI, 3.7 to 27.4) summary scores. Differences were not seen on the summary scores at the VA site. Two individual items displayed significant differences between residents and attendings at both sites: "personal manner (courtesy, respect, sensitivity, friendliness) of the doctor" (P <or= .03 at both sites) and "my doctor always treats me with the highest respect" (P < .001 at both sites).
conclusionsAfter controlling for patient characteristics, patients of resident physicians were less satisfied than those of attending physicians, especially in regard to the doctor's personal manner and respect toward the patient. Medical education should continue to emphasize the importance of these aspects of the physician-patient encounter.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.