ArticleHealth services research2001
Differences in CAHPS adult survey reports and ratings by race and ethnicity: an analysis of the National CAHPS benchmarking data 1.0.
Article in Health services research, 2001. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 80 papers.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
80 citing papers in PubMed.
- Racial/ethnic discrimination in health care: impact on perceived quality of care.Journal of general internal medicine · 2010Trial
- A perspective on the use of patient-reported experience and patient-reported outcome measures in ambulatory healthcare.Expert review of pharmacoeconomics & outcomes research · 2025Review
- Vaccine hesitancy among Syrian refugee parents in Canada: A multifaceted challenge in public health.Human vaccines & immunotherapeutics · 2024Article
- Healthcare Experiences Are Associated with Colorectal Cancer Mortality but only for Specific Racial Groups: a SEER-CAHPS Study.Journal of racial and ethnic health disparities · 2024Article
- Patient satisfaction with the quality of care received is associated with adherence to antidepressant medications.PloS one · 2024Article
- Prevalence and associated factors of insomnia symptoms among pregnant women in the third trimester in a moderately developing region of China.BMC public health · 2023Article
- Fear of childbirth and its determinants in pregnant women in the third trimester: a cross-sectional study.BMC psychiatry · 2023Article
- How responding in Spanish affects CAHPS results.BMC health services research · 2022Article
- Course and predictors of posttraumatic stress-related symptoms among family members of deceased ICU patients during the first year of bereavement.Critical care (London, England) · 2021Observational
- Association Between Patient-Clinician Relationships and Adherence to Antihypertensive Medications Among Black Adults: An Observational Study Design.Journal of the American Heart Association · 2021Observational
- Perceptions of Patient-Provider Communication Across the Six Largest Asian Subgroups in the USA.Journal of general internal medicine · 2021Article
- Understanding quality and equity: patient experiences with care in older adults diagnosed with hematologic malignancies.Cancer causes & control : CCC · 2021Article
- Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States.Journal of patient-reported outcomes · 2021Article
- Findings From a Commercial ACO Patient Experience Survey.Journal of patient experience · 2021Article
- Rebuild doctor-patient trust in medical service delivery in China.Scientific reports · 2020Article
- Healthcare Disparities Identified Between Hmong and Other Asian Origin Groups Living with Chronic Hepatitis B Infection in Sacramento County 2014-2017.Journal of community health · 2020Article
- Racial/ethnic differences in patient experiences with health care in association with earlier stage at breast cancer diagnosis: findings from the SEER-CAHPS data.Cancer causes & control : CCC · 2020Article
- Inpatient care experiences differ by preferred language within racial/ethnic groups.Health services research · 2019Article
- Article
- Healthcare experience among older cancer survivors: Analysis of the SEER-CAHPS dataset.Journal of geriatric oncology · 2018Article
20 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
Abstract
objectiveTo examine racial/ethnic group differences in adults' reports and ratings of care using data from the National Consumer Assessment of Health Plans (CAHPS) survey Benchmarking Database (NCBD) 1.0. DATA SOURCE: Adult data from the NCBD 1.0 is comprised of CAHPS 1.0 survey data from 54 commercial and 31 Medicaid health plans from across the United States. A total of 28,354 adult respondents (age > or = 18 years) were included in this study. Respondents were categorized as belonging to one of the following racial/ethnic groups: Hispanic (n = 1,657), white (n = 20,414), black or African American (n = 2,942), Asian and Pacific Islander (n = 976), and American Indian or Alaskan native (n = 588). STUDY
designFour single-item global ratings (personal doctor, specialty care, overall rating of health plan, and overall rating of health care) and five multiple-item report composites (access to needed care, provider communication, office staff helpfulness, promptness of care, and health plan customer service) from CAHPS 1.0 were examined. Statistical Analyses. Multiple regression models were estimated to assess differences in global ratings and report composites between whites and members of other racial/ethnic groups, controlling for age, gender, perceived health status, educational attainment, and insurance type. PRINCIPAL
findingsMembers of racial/ethnic minority groups, with the exception of Asians/Pacific Islanders, reported experiences with health care similar to those of whites. However, global ratings of care by Asians/Pacific Islanders are similar to those of whites.
conclusionsImprovements in quality of care for Asians/Pacific Islanders are needed. Comparisons of care in racially and ethnically diverse populations based on global ratings of care should be interpreted cautiously.
Indexed as
Identifiers
11482591PMC1089244What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.