ArticleJAMA
Health information on the Internet: accessibility, quality, and readability in English and Spanish.
Article in JAMA. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 352 papers, 5 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
352 citing papers in PubMed, 5 syntheses or guidelines pooled it.
- Publicly Available, Interactive Web-Based Tools to Support Advance Care Planning: Systematic Review.Journal of medical Internet research · 2022Pooled it
- Web-based online resources about adverse interactions or side effects associated with complementary and alternative medicine: a systematic review, summarization and quality assessment.BMC medical informatics and decision making · 2020Pooled it
- Health Equity in the Effectiveness of Web-Based Health Interventions for the Self-Care of People With Chronic Health Conditions: Systematic Review.Journal of medical Internet research · 2020Pooled it
- Internet Health Information Seeking and the Patient-Physician Relationship: A Systematic Review.Journal of medical Internet research · 2017Pooled it
- Low health literacy and evaluation of online health information: a systematic review of the literature.Journal of medical Internet research · 2015Pooled it
- The use of mobile technology and peer navigation to promote adolescent and young adult (AYA) cancer survivorship care: results of a randomized controlled trial.Journal of cancer survivorship : research and practice · 2019Trial
- Nurse-Moderated Internet-Based Support for New Mothers: Non-Inferiority, Randomized Controlled Trial.Journal of medical Internet research · 2017Trial
- An equivalence evaluation of a nurse-moderated group-based internet support program for new mothers versus standard care: a pragmatic preference randomised controlled trial.BMC pediatrics · 2014Trial
- A retrospective multi-institutional assessment of breast radiology and pathology report readability and a novel patient tool (MedEd) utilizing American literacy standards.Journal of cancer survivorship : research and practice · 2026Article
- Perceptions of People From South Asian Backgrounds With Chronic Kidney Disease on Digital Health Interventions: Patient and Public Involvement and Engagement Consultation Focus Group.Health expectations : an international journal of public participation in health care and health policy · 2026Article
- Autism-Related Information on Websites and General-Purpose Artificial Intelligence Chatbots: Comparative, Bilingual Study.JMIR formative research · 2026Article
- The quality and reliability of short videos about chronic obstructive pulmonary disease on TikTok and Bilibili: a cross-sectional study.Journal of thoracic disease · 2026Article
- Evaluating patients' trust in health information based on different dimensions of trust.Scientific reports · 2026Article
- Readability of Online Patient Education Materials for Myopia Management.Ophthalmic & physiological optics : the journal of the British College of Ophthalmic Opticians (Optometrists) · 2026Article
- The relationship between digital health literacy and mental health promotion behaviors among Chinese older adults: exploring the mediating role of health beliefs.BMC geriatrics · 2026Article
- Evaluating the readability, understandability, quality, and popularity of online materials about epilepsy in children.BMC pediatrics · 2026Article
- Quality and reliability of weight management short videos on TikTok and Bilibili: cross-sectional study.Scientific reports · 2026Article
- Reliable, neutral, and comprehensive, or their antithesis? A cross-sectional analysis of electroconvulsive therapy-related video quality across TikTok, BiliBili, and YouTube.Frontiers in public health · 2026Article
- Evaluating the Readability, Accessibility, and Quality of Online Health Information on Opioid Use Disorder: A Comparative Analysis of Government and Non-Government Websites.Advances in health information science and practice · 2026Article
- Quality and dissemination of thyroid cancer information on short-video platforms a cross-platform evaluation.Scientific reports · 2025Article
292 more citing papers are in PubMed but not listed here.
Corrections and comments
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Authors and funding
13 authors.
Funding
Abstract
contextDespite the substantial amount of health-related information available on the Internet, little is known about the accessibility, quality, and reading grade level of that health information.
objectiveTo evaluate health information on breast cancer, depression, obesity, and childhood asthma available through English- and Spanish-language search engines and Web sites. DESIGN AND
settingThree unique studies were performed from July 2000 through December 2000. Accessibility of 14 search engines was assessed using a structured search experiment. Quality of 25 health Web sites and content provided by 1 search engine was evaluated by 34 physicians using structured implicit review (interrater reliability >0.90). The reading grade level of text selected for structured implicit review was established using the Fry Readability Graph method.
main outcome measuresFor the accessibility study, proportion of links leading to relevant content; for quality, coverage and accuracy of key clinical elements; and grade level reading formulas.
resultsLess than one quarter of the search engine's first pages of links led to relevant content (20% of English and 12% of Spanish). On average, 45% of the clinical elements on English- and 22% on Spanish-language Web sites were more than minimally covered and completely accurate and 24% of the clinical elements on English- and 53% on Spanish-language Web sites were not covered at all. All English and 86% of Spanish Web sites required high school level or greater reading ability.
conclusionAccessing health information using search engines and simple search terms is not efficient. Coverage of key information on English- and Spanish-language Web sites is poor and inconsistent, although the accuracy of the information provided is generally good. High reading levels are required to comprehend Web-based health information.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.