Evidence map›Paper›PMID 11286598›Full record

ArticleHealth expectations : an international journal of public participation in health care and health policy2001

Citizens' expectations and likely use of a NHS Walk-in Centre: results of a survey and qualitative methods of research.

A Chapple, B Sibbald, A Rogers, M Roland

Abstract read
In one paragraph

Article in Health expectations : an international journal of public participation in health care and health policy, 2001. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Navigating and making sense of urgent and emergency care processes and provision.Health expectations : an international journal of public participation in health care and health policy · 2019
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

A ChappleNational Primary Care Research and Development Centre, The University of Manchester, Williamson Building, Oxford Road, Manchester M13 9 PL, UK.
B Sibbald
A Rogers
M Roland

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesTo find out which groups of people would use a National Health Service walk-in centre that would offer mainly health care advice, staffed by nurses. To understand the circumstances in which people would use a walk-in centre and to ascertain to what extent it would meet patients' expressed health-care needs.

designA postal survey of 2400 people plus 27 semi-structured interviews and one focus group. SETTING AND

participantsThe study was conducted in Wakefield, Yorkshire UK, and included both white and ethnic minority groups.

resultsMost people reported that they would use a walk-in centre. It would be more attractive to young as compared with older people, ethnic minority as compared with white people, people who are dissatisfied with access to NHS services and people with urgent health-care problems. People want a wide range of services, including diagnosis, treatment, prevention, and general information. People also want access to both doctors and nurses, to male as well as female practitioners, to counsellors and interpreters. The type of service planned for this walk-in centre will meet some of the expressed needs. However, patients' expectations of the walk-in centre exceed planned provision in a number of key respects.

conclusionWalk-in centres without GPs and with limited services will disappoint the public. It is important that walk-in centres are evaluated and attention paid to 'local voices' before additional money is allocated for such centres elsewhere.

Indexed as

Health Services AccessibilityNational Health ProgramsPatient SatisfactionAdolescentAdultAgedAmbulatory Care FacilitiesFemaleFocus GroupsHumansMaleMiddle AgedSurveys and QuestionnairesTime FactorsUnited Kingdom

Identifiers

PMID11286598
PMCPMC5060042

What OpenQuestion holds

Textmetadata
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.