ArticleThe British journal of general practice : the journal of the Royal College of General Practitioners2000
Patients in Europe evaluate general practice care: an international comparison.
Article in The British journal of general practice : the journal of the Royal College of General Practitioners, 2000. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 108 papers, 3 of them syntheses that pooled it.
What it found
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The trial behind it
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Who cites it
108 citing papers in PubMed, 3 syntheses or guidelines pooled it, 295 citations in OpenAlex.
- Studies analysing the need for health-related information in Germany - a systematic review.BMC health services research · 2015Pooled it
- The impact of physician-nurse task shifting in primary care on the course of disease: a systematic review.Human resources for health · 2015Pooled it
- Can shared decision-making reduce medical malpractice litigation? A systematic review.BMC health services research · 2015Pooled it
- Validation of the generic medical interview satisfaction scale: the G-MISS questionnaire.Health and quality of life outcomes · 2017Trial
- Structured follow-up by general practitioners after deliberate self-poisoning: a randomised controlled trial.BMC psychiatry · 2015Trial
- Effectiveness of improvement plans in primary care practice accreditation: a clustered randomized trial.PloS one · 2014Trial
- Effect of adding a diagnostic aid to best practice to manage suspicious pigmented lesions in primary care: randomised controlled trial.BMJ (Clinical research ed.) · 2012Trial
- Target for improvement: a cluster randomised trial of public involvement in quality-indicator prioritisation (intervention development and study protocol).Implementation science : IS · 2011Trial
- Protocol for the MoleMate UK Trial: a randomised controlled trial of the MoleMate system in the management of pigmented skin lesions in primary care [ISRCTN 79932379].BMC family practice · 2010Trial
- Trial
- A consultation leaflet to improve an older patient's involvement in general practice care: a randomized trial.Health expectations : an international journal of public participation in health care and health policy · 2005Trial
- Content Refinement and Multicenter Validation of the ELIGES Patient Experience Questionnaire Focused on Nursing Care During Hospitalization: Study Protocol.Nursing reports (Pavia, Italy) · 2026Article
- Multi-professional primary healthcare centres: psychometric testing of a new quality-of-care instrument.Journal of patient-reported outcomes · 2026Article
- Service Quality Assessment of Digital Health Solutions in Outpatient Care: Qualitative Item Repository Development Study.JMIR formative research · 2025Article
- Resource-Oriented Case Management to Implement Recommendations for Patients With Chronic Pain and Frequent Use of Analgesics in General Practices (Project RELIEF): Protocol for a Single-Arm Exploratory Feasibility Study.JMIR research protocols · 2025Article
- Healthcare users' evaluations of general practice: a survey among Danish men aged 45-70 years.BJGP open · 2025Article
- Review
- International cross-cultural development and field testing of the primary care practice questionnaire for the PaRIS survey (PaRIS-PCPQ).BMC primary care · 2024Article
- Patient satisfaction of primary care services in Gulf Cooperation Council Countries: A scoping review.Journal of general and family medicine · 2023Article
- 'Good' and 'bad' doctors - a qualitative study of the Austrian public on the elements of professional medical identity.Medical education online · 2022Article
48 more citing papers are in PubMed but not listed here.
Corrections and comments
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Authors and funding
12 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPatients' evaluations can be used to improve health care and compare general practice in different health systems.
aimTo identify aspects of general practice that are generally evaluated positively by patients and to compare opinions of patients in different European countries on actual care provision.
methodAn internationally-validated questionnaire was distributed to and completed by patients in 10 European countries. A stratified sample of 36 practices per country, with at least 1080 patients per country, was included. A set of 23 validated questions on evaluations of different aspects of care was used, as well as questions on age, sex, overall health status, and frequency of visiting the GP.
resultsThe patient sample included 17,391 patients in 10 different countries; the average response rate was 79% (range = 67% to 89%). In general, patients visiting their general practitioner (GP) were very positive about the care provided. For most of the 23 selected aspects of care more than 80% viewed care as good or excellent; in particular, keeping records confidential, GP listening to patients, time during consultations, and quick services in case of urgent problems were evaluated positively. Patients were relatively negative about organisational aspects of care. The evaluations in different countries were largely similar, with some interesting differences; for instance, service and organisational aspects were evaluated more positively in fee-for-service health systems.
conclusionsPatients in Europe are positive about general practice but improvements in practice management in some countries are requested. More research is needed to study the complex field of differences in expectations and evaluations between countries with different health systems.
Indexed as
Identifiers
11141874PMC1313852W1906671210What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.