Evidence map›Paper›PMID 10834899›Full record

SynthesisBMJ (Clinical research ed.)2000

Systematic review of studies of patient satisfaction with telemedicine.

F Mair, P Whitten

3 registry-linked trialsAbstract readSystematic Review
In one paragraph

Synthesis in BMJ (Clinical research ed.), 2000. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to 3 registered trials, which are not on this map. Cited by 187 papers, 16 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
187citing papers in PubMed, 16 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT02721381 naterminatednot on this mapstarted 2015, after this paper: background citation

Comparative Efficacy of a Self-directed and Therapist-assisted Telehealth Parent Training Intervention for Children With ASD

TypeinterventionalSponsorMichigan State UniversityRan2015 to 2020Enrolled130ConditionsAutism Spectrum DisorderArmsImPACT Online
NCT04969484 nasuspendednot on this mapstarted 2018, after this paper: background citation

Improving Palliative Care Access Through Technology (ImPAcTT): A Multi- Component Pilot Study

TypeinterventionalSponsorUniversity of UtahRan2018 to 2022Enrolled81ConditionsTelehealth, Palliative CareArmsTelehealth visit
NCT05425797 nacompletednot on this mapstarted 2023, after this paper: background citation

Building on Existing Tools To Improve Chronic Disease Prevention and Screening in Primary Care Virtually: the Virtual BETTER Study

TypeinterventionalSponsorMemorial University of NewfoundlandRan2023 to 2024Enrolled92ConditionsDelivery Modality of BETTER InterventionArmsIn-Person Prevention Practitioner Visit, Video-Call Prevention Practitioner Visit, Phone Prevention Practitioner Visit
3 · Its place in the literature

Who cites it

187 citing papers in PubMed, 16 syntheses or guidelines pooled it.

  1. Pooled it
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  3. The Role of Optometry in the Delivery of Eye Care via Telehealth: A Systematic Literature Review.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2022
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  9. Home telehealth uptake and continued use among heart failure and chronic obstructive pulmonary disease patients: a systematic review.Annals of behavioral medicine : a publication of the Society of Behavioral Medicine · 2014
    Pooled it
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  11. Telehealthcare for chronic obstructive pulmonary disease.The Cochrane database of systematic reviews · 2011
    Pooled it
  12. Telehealthcare for asthma.The Cochrane database of systematic reviews · 2010
    Pooled it
  13. Smart home technologies for health and social care support.The Cochrane database of systematic reviews · 2008
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127 more citing papers are in PubMed but not listed here.

4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

2 authors.

F MairDepartment of Primary Care, Whelan Building, Quadrangle, University of Liverpool, Liverpool L69 3GB. f.s.mair@liv.ac.uk
P Whitten

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveTo review research into patient satisfaction with teleconsultation, specifically clinical consultations between healthcare providers and patients involving real time interactive video.

designSystematic review of telemedicine satisfaction studies. Electronic databases searched include Medline, Embase, Science Citation Index, Social Sciences Citation Index, Arts and Humanities Citation Index, and the TIE (Telemedicine Information Exchange) database. SUBJECTS: Studies conducted worldwide and published between 1966 and 1998.

main outcome measuresQuality of evidence about patient satisfaction.

results32 studies were identified. Study methods used were simple survey instruments (26 studies), exact methods not specified (5), and qualitative methods (1). Study designs were randomised controlled trial (1 trial); random patient selection (2); case-control (1); and selection criteria not specified or participants represented consecutive referrals, convenience samples, or volunteers (28). Sample sizes were </=20 (10 trials), </=100 (14), >100 (7), and not specified (1). All studies reported good levels of patient satisfaction. Qualitative analysis revealed methodological problems with all the published work. Even so, important issues were highlighted that merit further investigation. There is a paucity of data examining patients' perceptions or the effects of this mode of healthcare delivery on the interaction between providers and clients.

conclusionsMethodological deficiencies (low sample sizes, context, and study designs) of the published research limit the generalisability of the findings. The studies suggest that teleconsultation is acceptable to patients in a variety of circumstances, but issues relating to patient satisfaction require further exploration from the perspective of both clients and providers.

Indexed as

Patient SatisfactionRandomized Controlled Trials as TopicTelemedicineHumansPatient SelectionReproducibility of ResultsTreatment Outcome

Identifiers

PMID10834899
PMCPMC27397

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.