Evidence map›Paper›PMID 10487999›Full record

ArticleBMJ (Clinical research ed.)1999

Quality at general practice consultations: cross sectional survey.

J G Howie, D J Heaney, M Maxwell, J J Walker, G K Freeman, H Rai

Registry-linked trialAbstract readMulticenter Study
In one paragraph

Article in BMJ (Clinical research ed.), 1999. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT00129987 (A Multi-centre Randomised Trial of Lay-led Individualised Self-management Education for Adults With Asthma), which is not on this map. Cited by 145 papers, 6 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
145citing papers in PubMed, 6 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT00129987 nacompletednot on this mapstarted 2003, after this paper: background citation

A Multi-centre Randomised Trial of Lay-led Individualised Self-management Education for Adults With Asthma

TypeinterventionalSponsorImperial College LondonRan2003 to 2006Enrolled567ConditionsAsthmaArmsSelf management education
3 · Its place in the literature

Who cites it

145 citing papers in PubMed, 6 syntheses or guidelines pooled it.

  1. Personal GP continuity improves healthcare outcomes in primary care populations: a systematic review.The British journal of general practice : the journal of the Royal College of General Practitioners · 2025
    Pooled it
  2. Pooled it
  3. Barriers to managing child and adolescent mental health problems: a systematic review of primary care practitioners' perceptions.The British journal of general practice : the journal of the Royal College of General Practitioners · 2016
    Pooled it
  4. Unmet psychosocial needs in haematological cancer: a systematic review.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2014
    Pooled it
  5. Pooled it
  6. The relationship between consultation length, process and outcomes in general practice: a systematic review.The British journal of general practice : the journal of the Royal College of General Practitioners · 2002
    Pooled it
  7. Randomised controlled trial of a brief intervention targeting predominantly non-verbal communication in general practice consultations.The British journal of general practice : the journal of the Royal College of General Practitioners · 2015
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  17. A randomised controlled trial of delayed antibiotic prescribing as a strategy for managing uncomplicated respiratory tract infection in primary care.The British journal of general practice : the journal of the Royal College of General Practitioners · 2001
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  18. Chronic fatigue in general practice: is counselling as good as cognitive behaviour therapy? A UK randomised trial.The British journal of general practice : the journal of the Royal College of General Practitioners · 2001
    Trial
  19. Article
  20. Ambient scribes in general practice - help or hindrance?The British journal of general practice : the journal of the Royal College of General Practitioners · 2026
    Article

85 more citing papers are in PubMed but not listed here.

4 · The record

Corrections and comments

5 · Who and what money

Authors and funding

6 authors.

J G HowieDepartment of Community Health Sciences-General Practice, University of Edinburgh, Edinburgh EH8 9DX. John.Howie@ed.ac.uk
D J Heaney
M Maxwell
J J Walker
G K Freeman
H Rai

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectivesTo measure quality of care at general practice consultations in diverse geographical areas, and to determine the principal correlates associated with enablement as an outcome measure.

designCross sectional multipractice questionnaire based study.

settingRandom sample of practices in four participating regions: Lothian, Coventry, Oxfordshire, and west London.

participants25 994 adults attending 53 practices over two weeks in March and April 1998.

main outcome measuresPatient enablement, duration of consultation, how well patients know their doctor, and the size of the practice list.

resultsA hierarchy of needs or reasons for consultation was created. Similar overall enablement scores were achieved for most casemix presentations (mean 3.1, 95% confidence interval 3.1 to 3.1). Mean duration of consultation for all patients was 8.0 minutes (8.0 to 8.1); however, duration of consultation increased for patients with psychological problems or where psychological and social problems coexisted (mean 9.1, 9.0 to 9.2). The 2195 patients who spoke languages other than English at home were analysed separately as they had generally higher enablement scores (mean 4.5, 4.3 to 4.7) than those patients who spoke English only despite having shorter consultations (mean 7.1 (6. 9 to 7.3) minutes. At individual consultations, enablement score was most closely correlated with duration of consultation and knowing the doctor well. Individual doctors had a wide range of mean enablement scores (1.1-5.3) and mean durations of consultation (3. 8-14.4 minutes). Doctors' ability to enable was linked to the duration of their consultation and the percentage of their patients who knew them well and was inversely related to the size of their practice. At practice level, mean enablement scores ranged from 2.3 to 4.4, and duration of consultation ranged from 4.9 to 12.2 minutes. Correlations between ranks at practice level were not significant.

conclusionsIt may be time to reward doctors who have longer consultations, provide greater continuity of care, and both enable more patients and enable patients more.

Indexed as

Quality of Health CareAdultAgedCommunicationCross-Sectional StudiesFamily PracticeFemaleHumansLanguageMaleMiddle AgedPhysician-Patient RelationsReferral and ConsultationRegression AnalysisSex DistributionSurveys and Questionnaires

Identifiers

PMID10487999
PMCPMC28226

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.